Payroll Data Configuration Analyst

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• W e Expect High Performance - we set a high standard and we’re not satisfied with being average

The Role

Our Customer Experience Delivery teams are responsible for implementing the Employment Hero platform with customers, and our Platform Configuration Specialists are responsible for driving outcomes for customers during their implementation journey.

Day-to-day you'll be supporting our customers and teams on all things implementations. Your number one focus is to ensure accurate and timely system configuration, ensuring data quality and identification and resolution of configuration data issues. You’ll be tasked with ensuring the completeness of data entry maintenance on salesforce and other Project systems, whilst communicating clearly with stakeholders and exceeding their expectations.

This is an exciting time to join the team and be part of transformative change in the way we help customers implement our platform. You will work closely and broadly across our Implementations team helping us provide a mix of paid and unpaid services to customers joining Employment Hero. You will work alongside our Implementation Consultants as well as our customer support team, with the opportunity to learn and grow within our start-up culture. This role may change over time and to be successful you will need to be flexible and adaptable. There are 3x positions available on a permanent, full time basis.

Your key focus areas will be

Who you are

To thrive at Employment Hero, you'll need to embody The EH Way — operating with focus, agility, and a hunger for impact. For this role, you'll also bring :

What we can offer

At Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero means