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Looking for Account Managers with German

Colt Technology ServicesRumania

18 days ago

Job description

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

What You’ll Do

In this role, you’ll be the driving force behind some of our most valuable customer relationships. As a Desk-Based Account Manager, you'll manage a portfolio of high-tier and complex customers. Your mission? Build trust, add value, and make sure our customers stay happy, engaged, and growing with Colt.

Here’s what you’ll be responsible for :

Building and nurturing strong, long-term relationships with both existing and newly onboarded customers
Proactively upselling Colt’s Voice and Network solutions to hit sales and growth targets
Managing contract renewals, reducing churn, and ensuring customer retention
Collaborating closely with local Account Managers to deliver a seamless customer experience
Setting clear expectations, guiding customers through every step of their journey
Positioning Colt as a trusted technology partner by sharing relevant insights
Coordinating customer onboarding using a mix of digital and personal touchpoints
Delegating tasks effectively and working closely with internal support teams
Handling upsells, renewals, and escalations with a commercial and customer-first mindset
Tracking account performance and hitting personal revenue and retention goals

What We’re Looking For

You’re a relationship builder, a problem solver, and someone who thrives in a fast-paced, customer-focused environment. You know how to listen, understand business needs, and guide customers toward the right solutions—while hitting your own sales targets along the way.

Here’s what makes you a great fit :

Solid experience in sales and / or account management (intermediate to advanced level)

A natural ability to build strong, customer-centric relationships

Confident communication skills—written and verbal

Fluent in German and English (both are mandatory)

A proactive mindset, with energy, enthusiasm, and a willingness to go the extra mile

Strong numerical and analytical thinking, with the ability to turn insights into action

Curious and tech-savvy—you’re eager to learn about our products and solutions

Well-organised, adaptable, and able to manage multiple tasks or complex accounts

A team player with a positive attitude, strong ownership, and resilience

Ready to join a team that’s driving customer success at scale?

What we offer you :

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose : to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have :

Signed the UN Women Empowerment Principles which guide our Gender Action Plan

Trained 60 (and growing) Colties to be Mental Health First Aiders

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Account Manager • Rumania