CONVERSION - RETENTION AGENTS ( NL, PT, ES, FR, DE, IT) [ROMANIA]

Job Description : Hiring Now - Conversion & Retention Agents in Bucharest, Romania

About the Role :

Are you ready to join a dynamic team and make a significant impact in customer engagement? We are actively seeking talented Conversion and Retention Agents to join our growing team in Bucharest. If you have a passion for customer interaction and at least one year of experience in a similar role, this opportunity is for you!

RETENTION AGENTS

Languages Required :

Portuguese

Spanish

French

Dutch

Key Responsibilities :

• Build strong relationships with existing clients to enhance satisfaction and loyalty.
• Develop and implement strategies to retain clients and reduce churn.
• Analyze customer feedback and data to identify and resolve issues.
• Collaborate with internal teams to ensure a seamless customer experience.

Qualifications :

• Minimum of 1 year experience in a retention role.
• Fluency in one or more of the specified languages.
• Excellent communication and interpersonal skills.
• Strong problem-solving capabilities and attention to detail.

CONVERSION AGENTS

Languages Required :
• Portuguese
• Portuguese
• German
• Dutch
• Spanish
• Italian

Key Responsibilities :

• Engage with potential clients to convert leads into active accounts.
• Customize communication strategies to fit client needs and preferences.
• Keep abreast of market trends to enhance conversion techniques.
• Accurately document client interactions and sales activities.

Qualifications :

• Minimum of 1 year experience in a conversion role.
• Fluency in one or more of the specified languages.
• Strong negotiation and persuasion skills.
• Ability to work both independently and as part of a team.

Why Join Us?

• Competitive salary and comprehensive benefits.
• Dynamic, multicultural work environment.
• Opportunities for continuous learning and career advancement.

APPLY NOW