Senior Package Delivery Implementation Consultant

Job Description

Get to Know Us :

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 1, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine!

Make Your Mark :

The Senior Package Delivery Implementations Consultant is responsible for implementing the company's accounting software products with new and / or existing clients. Using their extensive knowledge of the BlackLine application, The Senior Package Delivery Implementations Consultant is able to take a consultative approach and advise Mid-Market clients regarding best practices on how to best configure the software. He / She can navigate complex scenarios independently while providing exceptional customer service and ensuring system adoption.

You'll Get To :

• Leads and / or assists with multiple concurrent implementation projects
• Is able to work with complex customers and or Partners from the Mid-Market space, as well as Core implementations for Enterprise clients
• Can easily implement all Blackline Core products, including complex Matching use cases
• Has knowledge and experience implementing Variance, Compliance, FRA & Journals templates basic setups
• Is able to easily adapt to new Delivery Frameworks and can pivot to different implementation approaches, based on customer’s needs.
• Can support Package Delivery ICs whenever necessary and possible
• Drives and manages all implementation milestones to completion within budget, scope, schedule, and customer satisfaction.
• Creates and maintains thorough documentation throughout the implementation to include billable hours, Financial Force notes / documentation, expense management, etc.
• Communicates with key stakeholders to ensure risk awareness, project progress, set expectations and define next steps in a timely manner.
• Trains and advises clients to properly use appropriate products to best fit their individual needs based on best practices and use cases.
• Coaches and consults with clients to advocate the features and functionality of BlackLine products during configuration to obtain buy-in and user adoption.
• Offers recommendations for improving system performance gaps and system options to increase efficiencies and achieve best practice standards.
• Assesses and troubleshoots application issues during the implementation cycle.
• Provides application feedback to Product team to enhance or resolve functionality for future releases.
• Supports clients on various time zones simultaneously
• Performs other tasks and responsibilities as assigned.

What You'll Bring :

Years of Experience in Related Field :

Education : Accounting degree preferred

Technical / Specialized Knowledge, Skills, and Abilities :

We’re Even More Excited If You Have :

Thrive at BlackLine Because You Are Joining :

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

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