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Travelport is a place of opportunity. It’s our incredible team that makes our company great – our people drive our winning culture.

What’s Travelport?

Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel’s complex ecosystem.

What does a Great Account Manager do ?

You will be supporting the account management team within a portfolio of key accounts, operationally for the Enterprise Accounts and operationally and commercially for the SME accounts, by ensuring the implementation and most efficient use of Travelport technology, product, and services. The goal is to ensure high levels of customer satisfaction through delivering excellent customer service. The role maintains and maximizes revenues and is crucial in maintaining competitive advantage and differentiating Travelport through the support provided.

Main Accountabilities

• Supports day to day account management tasks for all hotel and car suppliers
• Acts on recurring gaps in customer needs, matches those needs to Travelport solutions that enhance Travelport's value proposition and revenue growth and / or works with Product to find solutions
• Supports the day to day tasks connected to THOR Program, including billing, agency onboarding and RFP processing.
• Builds strong collaborative internal relationships with peers and leaders to gain consensus and support from throughout the company
• Ensures consistency is applied to processes globally
• Passionate about sharing best practice across hotel team and leading team wide strategic imperatives
• Works across Travel Partners, and beyond, to ensure best practiced shared / adopted - seek consistency
• Leads and coordinates project activities across multiple internal business groups for Account Managers
• Plays a key role maintaining a consistent approach for the development of the hotel and car business.
• Shares understanding of industry trends and technical developments that impact target markets.

What we look for / who would prosper in this role?

As we evolve and grow as a business, so will you.

You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what’s been done before, and be bold to win!

These are just a few of our employee’s favourite benefits / perks…