Advanced Services Engineer, CSS Tech Delivery

As a member of the Customer Success Services (CSS) organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. Your responsibilities include performing system monitoring, managing day-to-day operations needed to maintain Cloud services up and running and collaborating with internal teams to implement best practices

2 to 4 years of relevant experience as OCI and Database Administration.

Manage and maintain the OCI environment, including compute instances, storage, and network resources.

Good understanding of Oracle Database best practices and internal

Good knowledge of Oracle RMAN and other backup and recovery scenarios.

Monitor the OCI and Database environment for performance and availability.

Manage day-to-day operations needed to maintain Cloud services up and running.

Troubleshoot(L1) and facilitate issue resolution or resolve issues related to the OCI and Database environment.

Works with peers to improve products and services delivery and to expand the capabilities of services provided to Oracle customers.

Document OCI configurations and procedures.

Certification : Oracle Cloud Infrastructure Associate / professional or Oracle Database Certified (Mandatory)

Experience in automation using Shell scripts, Perl, Python, Ansible etc (Good to have)

Good to have knowledge in OS administration (Linux, Solaris)

Excellent written and verbal communication skills.

Ability to work under pressure - quick thinking and remaining calm during stressful situations

Willingness to work in rotational shifts and on weekends from office.

Appetite to learn new technologies and constantly improve technical skills.

Academics : / / / / puter / IT).

Career Level - IC2