ICT Core Systems Service Manager

Our client a public sector Constabulary are looking for an ICT Core Systems Service Manager to join on a permanent bases.

This is a hybrid role being on site in Gloucestershire one day per fortnight.

Purpose of the role :

• Act as the Single Point of Contact (SPOC) and a decision maker for Records Management System (RMS), and they will lead the User Group. This pivotal role will ensure only one method to change functionality across the three integrated systems.
• To represent our client at national, regional and local meetings to enable maximisation of the development of RMS.
• To work with the Minerva delivery teams to ensure that the organisation is aligned with thevision ensuring maximisation of RMS to transform how the forces work together, share information and realise the benefits.
• To represent our client at specialist RMS system owner meetings, with engagement to evolve and develop the force relationship around product development.
• To coordinate developments within RMS making sure it remains updated and fully supportive of the operating mode, including holistic management across associated systems, to ensure continued parity between the interfaces.
• To optimise performance and effectively manage changes, oversee, monitor, and address development and change requirements within RMS and associated systems. Ensure integration between local and national interfaces, while maintaining alignment with forces, especially those involved in the South West Collaboration.
• To prioritised development and work with stakeholders to maximise development opportunities.
• To support the RMS service team to rectify issues by problem solving at a local level, support improvements in functionality to meet local and Authorised Professional Practice (APP) objectives and support policing activity.

Key Tasks include :

Qualifications :

Please note :

If this sounds like you, apply now!