Senior Cloud Analytics Operations Engineer

Fusion Data Intelligence Content Development  aims to enable customers to fully leverage their data by offering top-tier out-of-the-box content as well as a very flexible customization framework. Within this organization, our team includes experts of Oracle Analytics and Fusion Data Intelligence committed to improving the product.

We analyze and mitigate production incidents raised to the development team, take a step back to see the overall picture, propose enhancements to the product and incident management process to

• Reduce the number of incidents
• Reduce the time to resolution
• Improve Oracle Support capabilities to find solutions by themselves
• Improve customers capabilities to avoid the issue or find solutions themselves
• Improve application performance
• Improve integration between FDI and other Oracle products

We also create POCs to prove the validity of our enhancement propositions.

The candidate will collaborate with multiple Oracle development teams as well as Oracle Support.

Required to participate in on-call Rotations to support EUSC. On-call 24x7 rotations scheduled on-call for weekly shifts. The shift is 7 days, so over the weekend and during holiday’s for after business hours or weekends will be managed as per the pertinent Oracle EU Processes and Policies.

Authorized EU OSC Eligible Personnel must meet the following criteria :

Responsibilities :

Primary Skills :

Desirable Skills :

Career Level - IC3