Operational Return Coordinator

Operational Return Coordinator

About the Role

Location Romania Bucuresti Bucharest Remote vs. Office Hybrid (Remote / Office) Company Siemens Energy Organization EVP Global Functions Business Unit Competence Hub Full / Part time Full-time Experience Level Experienced Professional

A Snapshot of Your Day

You will be the initial point of contact for our Operations seeking support related to their defect parts & returns, along with questions related to our reverse logistics in the Spare Parts & Suppliers organization. As a Return coordinator you must have flair for providing excellent service and be solution orientated. You will be a vital part in securing vendors claims. Hence, you are excellent in communicating professional with the different collaborators, both internal and external.

How You’ll Make an Impact

• Initial point of contact for our Operations seeking support related to their Returns and questions related to Spare Parts & Suppliers.
• Established and maintain regular contact with Operations to share information and building sustainable strong customer / Key partner relationships.
• Track & expedite orders on requests or deadlines are to be missed.
• Ability to work geographically separated from the customers & Key stakeholders.
• Ensure SharePoint Data areas are always accurate and updated.
• Deal with all non-conformances in a timely manner ensuring a corrective action is communicated.
• Create inbound return orders in SAP.
• Search for data in SAP to prepare goods reception (assessment of return request)
• Distribute mails from common mail's box.
• Monitor EDI connection on return Purchase Orders.
• Ad hoc support to internal customers.

What You Bring