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Operational Return Coordinator

Operational Return Coordinator

Siemens EnergyBucuresti, Bucharest
19 days ago
Job description

Operational Return Coordinator

About the Role

Location Romania Bucuresti Bucharest Remote vs. Office Hybrid (Remote / Office) Company Siemens Energy Organization EVP Global Functions Business Unit Competence Hub Full / Part time Full-time Experience Level Experienced Professional

A Snapshot of Your Day

You will be the initial point of contact for our Operations seeking support related to their defect parts & returns, along with questions related to our reverse logistics in the Spare Parts & Suppliers organization. As a Return coordinator you must have flair for providing excellent service and be solution orientated. You will be a vital part in securing vendors claims. Hence, you are excellent in communicating professional with the different collaborators, both internal and external.

How You’ll Make an Impact

  • Initial point of contact for our Operations seeking support related to their Returns and questions related to Spare Parts & Suppliers.
  • Established and maintain regular contact with Operations to share information and building sustainable strong customer / Key partner relationships.
  • Track & expedite orders on requests or deadlines are to be missed.
  • Ability to work geographically separated from the customers & Key stakeholders.
  • Ensure SharePoint Data areas are always accurate and updated.
  • Deal with all non-conformances in a timely manner ensuring a corrective action is communicated.
  • Create inbound return orders in SAP.
  • Search for data in SAP to prepare goods reception (assessment of return request)
  • Distribute mails from common mail's box.
  • Monitor EDI connection on return Purchase Orders.
  • Ad hoc support to internal customers.

What You Bring

  • Fundamental knowledge in supply chain / logistics.
  • Excellent communication skills with all levels of the organization.
  • Proficient in problem solving.
  • Fluent English language skills.
  • Experience with Return management is an advantage. However, not a requirement.
  • Experience with SAP is seen as a benefit. However not a requirement.
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