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Customer Demand Specialist UKI

Customer Demand Specialist UKI

LenovoBucharest, Romania
În urmă cu 9 zile
Descrierea postului

Description and Requirements

Join Our Team as an Infrastructure Customer Demand Specialist for UK & Ireland!

Are you passionate about connecting with people and driving business growth? We are looking for a dynamic individual to join our team and help us engage with marketing-ready leads, nurturing them into qualified opportunities for our dedicated sales force.

What You’ll Do :

  • Engage and Qualify Leads : Identify and connect with potential customers from our demand generation activities, turning them into Marketing Qualified Leads.
  • High-Volume Outreach : Perform customer calls and emails to build relationships and drive engagement.
  • Collaborate with Marketing : Work closely with our EMEA marketing teams to identify target accounts and create prospecting lists.
  • Build Strong Relationships : Partner with the Territory Marketing Leader and Sales teams to optimize processes and generate demand.
  • Data-Driven Communication : Work with the Marketing team to identify trending verticals and communicate effectively with prospects.
  • Customer-Centric Support : Handle inbound chats and calls professionally, ensuring an exceptional customer experience.
  • Team Projects : Participate in various team initiatives and contribute to our overall success.
  • Proactive Work Model : Design a work approach that aligns with your style, focusing on lead generation and delivering outstanding customer experiences.

Territory : UK & Ireland

What We’re Looking For :

  • Team Player : Work effectively both independently and as part of a team.
  • Adaptable : Handle multiple tasks and projects, adapting quickly to change.
  • Process-Oriented : Follow standard operating procedures and processes.
  • Tech-Savvy : Experience with systems like Dynamics 365, ZoomInfo, Powerfront, Genesys, etc.

    • What You Can Expect :

  • Full-Time Position : Permanent contract with a competitive salary.
  • Compensation Package : Bonus plan, lunch vouchers, vacation days based on seniority, company shares, work-from-home policy, and more.
  • Dynamic Team : Join a diverse and passionate team. You’ll meet them during the interview process.
  • Team buildings : at least once per year a team building activity, outside the city to build trust and increase collaboration.
  • Giving Back & Fundraisings for the Community : At Lenovo, we believe in making a difference beyond the office. Join our dozens of volunteering projects and participate in team activities that benefit our community and help you connect with colleagues in a fun and meaningful way. We’re committed to supporting educational projects, environmental initiatives, the circular economy, and people with disabilities, among many other causes.
  • Modern Office : Our office in Floreasca Park, Bucharest, offers a friendly environment with easy access to public transport and restaurants. Enjoy a hybrid working model : 4 days from home and 1 in the office.
  • Transparent Hiring Process : Quick application process with initial screening, followed by interviews with our Talent Acquisition Consultant, team manager, and future colleagues.

    • Qualifications & Experience :

  • Education : Bachelor’s degree (preferred).
  • Experience : 1-2 years in a customer calling / engagement role (support, business development, customer project management, or pre-sales).
  • Comfortable with Calls : Enjoy making customer calls and engaging in multiple interactions.
  • Tech Knowledge : Basic understanding of datacenter technologies (virtualization, storage, servers, cloud, networking) is a plus. We provide product training.
  • CRM Experience : Familiarity with CRM tools (MS Dynamics, Powerfront, Genesys) is preferred.
  • Skills : Strong written and verbal communication, organizational, and time management skills.
  • Attitude : Positive, creative, resilient, and driven to provide high-quality customer service.
  • Language : Proficiency in English; French is good to have
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    Customer Specialist • Bucharest, Romania