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Customer Demand Specialist UKI

Customer Demand Specialist UKI

LenovoBucharest, Romania
În urmă cu 11 zile
Descrierea postului

Description and Requirements

Join Our Team as an Infrastructure Customer Demand Specialist for UK & Ireland!

Are you passionate about connecting with people and driving business growth? We are looking for a dynamic individual to join our team and help us engage with marketing-ready leads, nurturing them into qualified opportunities for our dedicated sales force.

What You’ll Do :

  • Engage and Qualify Leads : Identify and connect with potential customers from our demand generation activities, turning them into Marketing Qualified Leads.
  • High-Volume Outreach : Perform customer calls and emails to build relationships and drive engagement.
  • Collaborate with Marketing : Work closely with our EMEA marketing teams to identify target accounts and create prospecting lists.
  • Build Strong Relationships : Partner with the Territory Marketing Leader and Sales teams to optimize processes and generate demand.
  • Data-Driven Communication : Work with the Marketing team to identify trending verticals and communicate effectively with prospects.
  • Customer-Centric Support : Handle inbound chats and calls professionally, ensuring an exceptional customer experience.
  • Team Projects : Participate in various team initiatives and contribute to our overall success.
  • Proactive Work Model : Design a work approach that aligns with your style, focusing on lead generation and delivering outstanding customer experiences.

Territory : UK & Ireland

What We’re Looking For :

  • Team Player : Work effectively both independently and as part of a team.
  • Adaptable : Handle multiple tasks and projects, adapting quickly to change.
  • Process-Oriented : Follow standard operating procedures and processes.
  • Tech-Savvy : Experience with systems like Dynamics 365, ZoomInfo, Powerfront, Genesys, etc.

    • What You Can Expect :

  • Full-Time Position : Permanent contract with a competitive salary.
  • Compensation Package : Bonus plan, lunch vouchers, vacation days based on seniority, company shares, work-from-home policy, and more.
  • Dynamic Team : Join a diverse and passionate team. You’ll meet them during the interview process.
  • Team buildings : at least once per year a team building activity, outside the city to build trust and increase collaboration.
  • Giving Back & Fundraisings for the Community : At Lenovo, we believe in making a difference beyond the office. Join our dozens of volunteering projects and participate in team activities that benefit our community and help you connect with colleagues in a fun and meaningful way. We’re committed to supporting educational projects, environmental initiatives, the circular economy, and people with disabilities, among many other causes.
  • Modern Office : Our office in Floreasca Park, Bucharest, offers a friendly environment with easy access to public transport and restaurants. Enjoy a hybrid working model : 4 days from home and 1 in the office.
  • Transparent Hiring Process : Quick application process with initial screening, followed by interviews with our Talent Acquisition Consultant, team manager, and future colleagues.

    • Qualifications & Experience :

  • Education : Bachelor’s degree (preferred).
  • Experience : 1-2 years in a customer calling / engagement role (support, business development, customer project management, or pre-sales).
  • Comfortable with Calls : Enjoy making customer calls and engaging in multiple interactions.
  • Tech Knowledge : Basic understanding of datacenter technologies (virtualization, storage, servers, cloud, networking) is a plus. We provide product training.
  • CRM Experience : Familiarity with CRM tools (MS Dynamics, Powerfront, Genesys) is preferred.
  • Skills : Strong written and verbal communication, organizational, and time management skills.
  • Attitude : Positive, creative, resilient, and driven to provide high-quality customer service.
  • Language : Proficiency in English; French is good to have
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    Customer Specialist • Bucharest, Romania