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Customer Demand Specialist UKI
LenovoBucharest, Romania7 days ago
Job descriptionTeam Player : Work effectively both independently and as part of a team. Adaptable : Handle multiple tasks and projects, adapting quickly to change. Process-Oriented : Follow standard operating procedures and processes. Tech-Savvy : Experience with systems like Dynamics 365, ZoomInfo, Powerfront, Genesys, etc. Full-Time Position : Permanent contract with a competitive salary. Compensation Package : Bonus plan, lunch vouchers, vacation days based on seniority, company shares, work-from-home policy, and more. Dynamic Team : Join a diverse and passionate team. You’ll meet them during the interview process. Team buildings : at least once per year a team building activity, outside the city to build trust and increase collaboration. Giving Back & Fundraisings for the Community : At Lenovo, we believe in making a difference beyond the office. Join our dozens of volunteering projects and participate in team activities that benefit our community and help you connect with colleagues in a fun and meaningful way. We’re committed to supporting educational projects, environmental initiatives, the circular economy, and people with disabilities, among many other causes. Modern Office : Our office in Floreasca Park, Bucharest, offers a friendly environment with easy access to public transport and restaurants. Enjoy a hybrid working model : 4 days from home and 1 in the office. Transparent Hiring Process : Quick application process with initial screening, followed by interviews with our Talent Acquisition Consultant, team manager, and future colleagues. Education : Bachelor’s degree (preferred). Experience : 1-2 years in a customer calling / engagement role (support, business development, customer project management, or pre-sales). Comfortable with Calls : Enjoy making customer calls and engaging in multiple interactions. Tech Knowledge : Basic understanding of datacenter technologies (virtualization, storage, servers, cloud, networking) is a plus. We provide product training. CRM Experience : Familiarity with CRM tools (MS Dynamics, Powerfront, Genesys) is preferred. Skills : Strong written and verbal communication, organizational, and time management skills. Attitude : Positive, creative, resilient, and driven to provide high-quality customer service. Language : Proficiency in English; French is good to have
Description and Requirements
Join Our Team as an Infrastructure Customer Demand Specialist for UK & Ireland!
Are you passionate about connecting with people and driving business growth? We are looking for a dynamic individual to join our team and help us engage with marketing-ready leads, nurturing them into qualified opportunities for our dedicated sales force.
What You’ll Do :
- Engage and Qualify Leads : Identify and connect with potential customers from our demand generation activities, turning them into Marketing Qualified Leads.
- High-Volume Outreach : Perform customer calls and emails to build relationships and drive engagement.
- Collaborate with Marketing : Work closely with our EMEA marketing teams to identify target accounts and create prospecting lists.
- Build Strong Relationships : Partner with the Territory Marketing Leader and Sales teams to optimize processes and generate demand.
- Data-Driven Communication : Work with the Marketing team to identify trending verticals and communicate effectively with prospects.
- Customer-Centric Support : Handle inbound chats and calls professionally, ensuring an exceptional customer experience.
- Team Projects : Participate in various team initiatives and contribute to our overall success.
- Proactive Work Model : Design a work approach that aligns with your style, focusing on lead generation and delivering outstanding customer experiences.
Territory : UK & Ireland
What We’re Looking For :
What You Can Expect :
Qualifications & Experience :
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Customer Specialist • Bucharest, Romania
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