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Customer Success Representative - French
EuroTriadeSibiu, Romania
În urmă cu peste 30 de zile
Descrierea postului
Customer Portfolio Management :
Take charge of your own customer portfolio, ensuring optimal customer service is always a priority.
Handle the entire process from order registration to delivery, ensuring customer demands are met efficiently.
Manage and resolve customer complaints, keeping the customer informed throughout the process.
Financial Coordination :
Collaborate with credit control to monitor and manage the accounts receivable for your customers.
Customer Interaction :
Serve as the primary point of contact for all after-sales queries from customers and sales managers.
Prepare and send samples to customers, providing updates throughout the process.
Take ownership of issues, providing professional and dynamic solutions.
Communicate clearly and efficiently with customers and internal divisions, proactively sharing information.
Continuous Improvement :
Stay informed about new developments within the company and effectively communicate these to customers.
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Customer Representative • Sibiu, Romania
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