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Customer Success Representative - French

Customer Success Representative - French

EuroTriadeSibiu, Romania
În urmă cu peste 30 de zile
Descrierea postului

Customer Portfolio Management :

  • Take charge of your own customer portfolio, ensuring optimal customer service is always a priority.
  • Handle the entire process from order registration to delivery, ensuring customer demands are met efficiently.
  • Manage and resolve customer complaints, keeping the customer informed throughout the process.

Financial Coordination :

  • Collaborate with credit control to monitor and manage the accounts receivable for your customers.
  • Customer Interaction :

  • Serve as the primary point of contact for all after-sales queries from customers and sales managers.
  • Prepare and send samples to customers, providing updates throughout the process.
  • Take ownership of issues, providing professional and dynamic solutions.
  • Communicate clearly and efficiently with customers and internal divisions, proactively sharing information.
  • Continuous Improvement :

  • Stay informed about new developments within the company and effectively communicate these to customers.
  • Creați o alertă de locuri de muncă pentru această căutare

    Customer Representative • Sibiu, Romania