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Customer Success Representative - French
EuroTriadeSibiu, Romania30+ days ago
Job descriptionCollaborate with credit control to monitor and manage the accounts receivable for your customers. Serve as the primary point of contact for all after-sales queries from customers and sales managers. Prepare and send samples to customers, providing updates throughout the process. Take ownership of issues, providing professional and dynamic solutions. Communicate clearly and efficiently with customers and internal divisions, proactively sharing information. Stay informed about new developments within the company and effectively communicate these to customers.
Customer Portfolio Management :
- Take charge of your own customer portfolio, ensuring optimal customer service is always a priority.
- Handle the entire process from order registration to delivery, ensuring customer demands are met efficiently.
- Manage and resolve customer complaints, keeping the customer informed throughout the process.
Financial Coordination :
Customer Interaction :
Continuous Improvement :
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Customer Representative • Sibiu, Romania
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