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English Speakers for Financial Services - for referrals
Viking EuropeRomaniaÎn urmă cu peste 30 de zile
Descrierea postuluiVery good English skills Educational background in Accounting / Economical field is an asset Experience in activities that imply relation with customers / call center / front office activities is a plus Very good interpersonal skills and ability to work in a team Professional approach to work and positive attitude Capacity to work under pressure Good organizational skills Good practical knowledge of MS Office tools
Description :
- Manages the assigned outstanding accounts
- Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
- Records information about financial status of customer and status of collection efforts
- Receives calls from customers who have inquiries related to their ledger account balances or payments
- Establishes and monitors credit limits
- Processes orders on hold by assessing associated risk and liaising with customers
- Records information about financial status of customer and the status of assessment process
- Processes written queries (mail / fax / post) received from customers within agreed SLAs
Requirements
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For • Romania