English Speakers for Financial Services - for referrals
Viking EuropeRomania
30+ days ago
Job description
Description :
Manages the assigned outstanding accounts
Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
Records information about financial status of customer and status of collection efforts
Receives calls from customers who have inquiries related to their ledger account balances or payments
Establishes and monitors credit limits
Processes orders on hold by assessing associated risk and liaising with customers
Records information about financial status of customer and the status of assessment process
Processes written queries (mail / fax / post) received from customers within agreed SLAs
Requirements
Very good English skills
Educational background in Accounting / Economical field is an asset
Experience in activities that imply relation with customers / call center / front office activities is a plus
Very good interpersonal skills and ability to work in a team
Professional approach to work and positive attitude
Capacity to work under pressure
Good organizational skills
Good practical knowledge of MS Office tools
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