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Jobs in Romania

Last updated: 30+ days ago
CSS - Service Manager

CSS - Service Manager

OracleRomania
A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle Customer Success Services. The expertise center delivers service management functions non-technical I...Show moreLast updated: 30+ days ago
Software Engineer with GO

Software Engineer with GO

IntiveRomania
Tech company that combines deep industry expertise, user-centric design and world-class software engineering.With a diverse team of +3,000 people and its human-centric approach, intive creates digi...Show moreLast updated: 30+ days ago
INFRASTRUCTURE ENGINEER

INFRASTRUCTURE ENGINEER

Svitla Systems, Inc.Romania
Good understanding of infrastructure administration.Proficiency in scripting languages such as Python.Strong knowledge of UNIX and TCP / IP network fundamentals. Experience working in a highly-availab...Show moreLast updated: 30+ days ago
Data Scientist

Data Scientist

StefaniniRemote, Romania
Job Description Job Requirements.Bachelor's or Master's degree in Data Science, Statistics, Mathematics, Computer Science, or a related field. .At least 3-5 years of hands-on experience in data scie...Show moreLast updated: 30+ days ago
Marketing Specialist, Ultrasound, South East Europe

Marketing Specialist, Ultrasound, South East Europe

Mindray IndiaRomania
Marketing Specialist, Ultrasound, South East Europe Location : Romania Become part of one of the fastest growing med-tech companies globally! Founded in , Mindray is a leading global provider of med...Show moreLast updated: 30+ days ago
Building Manager

Building Manager

Chronos ConsultingRomania
Full-time
For our Client, a leading real estate company, we are looking for a Building Manager / Property Manager.Coordinates the specific property and facility management activities both in the operational ...Show moreLast updated: 30+ days ago
HVAC Business Development Manager Romania

HVAC Business Development Manager Romania

Panasonic Automotive Systems EuropeRumania
Permanent
Actively develop the customer portfolio by identifying opportunities and supporting customers within the defined range to create projects, and follow them until completion to guarantee customer sat...Show moreLast updated: 30+ days ago
Customer Service Agent – Tg.Mures, Cluj Napoca, Romania

Customer Service Agent – Tg.Mures, Cluj Napoca, Romania

WebBedsRomania
The Customer Service Agent plays a major role in effectively managing clients and partners (internal and external) enquiries, complaints, and issues, ensure to keep all the time customer satisfacti...Show moreLast updated: 30+ days ago
Security Architecture & Engineering Director

Security Architecture & Engineering Director

Colt Technology ServicesRO
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure...Show moreLast updated: 30+ days ago
Product Owner

Product Owner

3Pillar GlobalRomania
Greetings, future product leader : Embark on an exciting journey into the realm of product management with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adven...Show moreLast updated: 30+ days ago
Java Developer M / F

Java Developer M / F

InetumHybrid , Rumanía
Read the current code (Python – flask - pandas) to understand the design (this code was a PoC).Develop and enrich the Back End in Java. Perform unit and integration testing.Anomalies tracking and su...Show moreLast updated: 30+ days ago
Platform Engineer ARAS PLM (m / f / x)

Platform Engineer ARAS PLM (m / f / x)

Kendrion NVRumänien
As Platform Engineer ARAS PLM, you will join the global and dynamic Enterprise Business Solutions team.You can work from home or in one of our European locations, giving you great flexibility to ex...Show moreLast updated: 30+ days ago
Process Engineer

Process Engineer

Connect GroupRomania
Full-time
Romania Full time Electrical Engineering Bachelor Ref.Do you have a Bachlers degree in Electronics, Electro-Mechanics or Automatization?. Do you have a Process Engineer background?.English is your s...Show moreLast updated: 30+ days ago
HR Services Manager - Romania

HR Services Manager - Romania

Safeguard GlobalRomania
Full-time
When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.Our rolesarent just remote and hybrid firstthey break free from the traditional ways of...Show moreLast updated: 30+ days ago
Bike Rider and Cleaner Required at Romania

Bike Rider and Cleaner Required at Romania

PakistanJobs.pkRomania, Romania, Romania
As per latest Federal Manpower Promoter jobs March 2023 Romania advertisement in Jang newspaper, bike rider and cleaner has been announced. Latest Federal Manpower Promoter jobs in Private sector on...Show moreLast updated: 30+ days ago
Inside Service Sales Representative

Inside Service Sales Representative

Juniper NetworksRomania
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is t...Show moreLast updated: 30+ days ago
Digital Workplace Specialist with French

Digital Workplace Specialist with French

Société Générale AssurancesRomania
Digital Workplace Specialist with French.IT (Information Technology) Permanent contract Bucuresti, Romania Reference 24000N8W Start date 2024 / 11 / 25 Publication date 2024 / 09 / 26.Within the Société Gé...Show moreLast updated: 30+ days ago
Automation Supervisor

Automation Supervisor

Antal InternationalRomania
This job would entail frequent long travels to Italy.Analysis of automation project and hand over with project engineer.Manage the commissioning of plants / equipment and demonstrate the full operati...Show moreLast updated: 30+ days ago
General Practitioner - Romania

General Practitioner - Romania

TelemediRomania
Telemedi is one of the largest providers of telemedicine in Europe and delivers comprehensive telemedicine solutions for insurers, assistance companies, medical entities, pharmaceutical companies, ...Show moreLast updated: 30+ days ago
SAP Integration Engineer

SAP Integration Engineer

EpamRomania
EPAM is a leading global provider of digital platform engineering and development services.We are committed to having a positive impact on our customers, our employees, and our communities.We embra...Show moreLast updated: 30+ days ago
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CSS - Service Manager

CSS - Service Manager

OracleRomania
30+ days ago
Job description

A great opportunity to join the rapidly-growing Service Management Support Center team in Oracle Customer Success Services. The expertise center delivers service management functions non-technical Incident Management (Service Request Management), Escalation Management and customer service support to Oracle top customers. The ultimate role of the SMSC is to grant customers an enhanced Oracle experience and to ensure the appropriate level of service management.

Responsibilities

  • Provide customer-dedicated service and incident management support
  • Act as an escalation point for urgent issues
  • Stand as customer advocate and work in partnership with Account Managers to make sure customers receive the right level of attention and support from Oracle resolver groups
  • Enable and expedite the resolution of functionality / performance issues reported by customers, by proactively and reactively tracking customers’ accounts and raising the necessary awareness with the appropriate troubleshooting teams
  • Understand customer concerns, issues and impact, follow-up on the open incidents and ensure their progress with Oracle engineering teams, while communicating with the customer and Project Manager to share progress and contain concerns
  • Use the available tools and procedures to manage and escalate incidents and to engage the appropriate technical teams in the resolution
  • Join conference calls with Oracle teams or the customer, on demand, to discuss critical issues, establish action plans and share status updates on incidents
  • Ensure traceability of results by using reporting tools to demonstrate progress
  • Prepare the deliverables required by each customer / account manager and send them on the agreed schedule and frequency
  • Ensure permanent coordination, alignment on standards and warm handover at shift end with the members of the project

Requirements

  • University Degree
  • English proficiency is a must (both written and spoken production)
  • Customer service / support background in IT environment and ITSM savvy preferred
  • Incident, escalation or problem management experience represents a plus
  • Understanding of ITIL framework and Service Delivery process knowledge would be an extra advantage (experience with ITIL v3 / ITIL 4 – general management and service management practices)
  • Skills and Competencies

  • Self-driven, unwavering and committed to growth
  • Strong communication and persuasion skills
  • Customer, process and results oriented
  • Analytical and organized
  • Able to maintain sustained focus and deliver prompt response to incidents
  • Resourceful and creative, capable to adapt and find the best approach for any situation
  • Able to work both within a multicultural team, as well as independently
  • Excellent collaboration skills and team work attitude
  • Demonstrate attention to details and perseverance
  • Committed to delivering value and high performance
  • Career Level - IC3