Junior IT Support | Bucharest

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Opportunity

The Junior IT Support is responsible for providing technical support to employees of the company on various software and hardware issues by answering questions or resolving technical problems, in a timely and professional manner, to minimize the impact on operations.

Your key responsibilities

• Troubleshoot hardware, software, and network issues for users
• Escalate complex issues to IT management and technicians for timely resolution
• Install, configure, maintain and upgrade computer hardware, software and peripherals
• Collaborate with IT staff for the development, deployment and maintenance of IT projects
• Provide technical support for video conferencing, telecommunication and audiovisual systems
• Maintain an inventory of all hardware and software assets
• Provide technical support and guidance to users on all company-supported software and hardware applications
• Respond and manage service requests via a ticket system, email, or phone
• Provide training to end-users on the use of company supported software and hardware applications

Skills and attributes for success

To qualify for the role, you must have

What working at EY offers

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

LI-Hybrid

Code : C

EY | Building a better working world