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Key Account Manager
InetumBucharest , Rumanía7 days ago
Job descriptionMinimum 3 years of experience in similar roles within IT consulting, focused on farming and client retention Proven ability to grow existing accounts through upselling / cross-selling while maintaining high customer satisfaction Experience managing C-level relationships and working in complex client environments Strong understanding of the IT market, software development methodologies, and technology ecosystems Familiar with RFI / RFP processes and service contract negotiations Customer-oriented approach with an entrepreneurial mindset Excellent interpersonal, communication, and negotiation skills English – professional level, French - can be a plus Full access to foreign language learning platform Personalized access to tech learning platforms Tailored workshops and trainings to sustain your growth Medical subscription Meal tickets Monthly budget to allocate on flexible benefit platform Access to 7 Card services Wellbeing activities and gatherings
Mission
- Manage and grow a portfolio of existing key accounts by building long-term, trust-based relationships
- Act as the primary point of contact for clients, understanding business challenges and identifying upsell / cross-sell opportunities for Inetum services
- Anticipate client needs and propose tailored solutions that support their digital transformation
- Actively monitor trends and developments in the IT market to support client strategies
- Collaborate with delivery and recruitment teams to ensure service quality and client satisfaction
- Ensure project profitability and client retention through regular follow-ups and business reviews
- Contribute to internal strategic planning based on client feedback and market insights
- Represent Inetum at industry events and through professional networks
- Achieve objectives related to account farming, growth, and profitability
Profile
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Key Account Manager • Bucharest , Rumanía