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Sales Consultant Specialist with French

TDCXRomania

12 days ago

Job description

Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

What is your mission?

Handle outbound interactions with prospective B2B and B2C customers, providing accurate product or service information.

Conduct outbound sales calls to generate new leads and convert opportunities into sales.

Qualify leads and assess customer needs to offer tailored solutions aligned with the client's products and services.

Update CRM systems accurately with lead details, call notes, and follow-up actions.

Collaborate closely with internal teams (e.g. marketing, support) to ensure a seamless customer journey.

Stay up to date with the client's offerings, promotions, and product updates.

Provide exceptional customer experience throughout the sales process, reflecting the core brand values.

Escalate complex cases or objections to the appropriate internal departments when necessary.

Who are we looking for?

Minimum 1 year of experience in a similar role

Native or near native level of French and at least an intermediate level of English language

High emotional maturity and passion for sales & customer experience

Curious listener & learner, respectful for others and team player attitude

Action-oriented, results-focused, able to work independently and able to handle diverse situations

Able to adapt and respond to different types of characters, as you will need to be tolerant, exhibit empathy and be patient

Effective communication skills on both technical and non-technical topics to customers and team members.

Passion for people is important, passion for cars is a bonus.

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