National Contract Logistics Customer Solutions Manager

JOB DESCRIPTION Your primary objective is to be successful in gaining + retaining customers by offering industry leading solutions. As a lead engineer you are a driving force in supporting the community with expertise and you are recognised subject matter expert in your area(s) of expertise. You will be working with internal + external stakeholders while focusing on the following key objectives :

• To take the lead in major customer tender proposals, driving compelling logistics concepts.
• To manage others in the development of successful customer solutions.
• To drive innovation, introducing + implementing new concepts + technology while building on existing best practices.
• To present solutions to the customer as key part of the tendering process.
• To be the business partner for your management team when addressing solution queries from customers, as well as challenging the status quo + customers in a constructive way where needed.
• To manage partnerships with key vendors to optimize costing + lead-times.
• To support the development of others in terms of skills + knowledge levels, assuring high standards of compliance.

Your Role

This role involves developing solution models, assisting in the preparation of proposal documents, and providing conceptual facility layouts. The manager will collaborate with specialized functional groups for solution design and demonstrate creative problem-solving abilities.

Your Responsibilities

Operational / Tactical duties

Include expert knowledge of technology and equipment into the proposal

Leadership Responsibility

Financial Responsibility

Strategic Responsibility

Your Skills and Experiences