English Speakers for Financial Services - for referrals

Description :

• Manages the assigned outstanding accounts
• Notifies customers with overdue debt and attempts to secure payment using telephone, fax, email, letters
• Records information about financial status of customer and status of collection efforts
• Receives calls from customers who have inquiries related to their ledger account balances or payments
• Establishes and monitors credit limits
• Processes orders on hold by assessing associated risk and liaising with customers
• Records information about financial status of customer and the status of assessment process
• Processes written queries (mail / fax / post) received from customers within agreed SLAs

Requirements