Senior Database Engineer

The Customer Success Services (CSS) organization consists of a diverse, highly skilled, and specialized team Advanced Services Engineers (ASE) who bring deep technical expertise in the entire Oracle Product and technology set. As integral part of a global Organization, the ASE will be working within an international environment and contribute to global technology driven initiatives or innovation programs for continuous service improvements. Regular training is available and required to maintain an up to date knowledge of latest developments of Oracle products and services.

For this position, we look for an experienced, talented, and self-motivated Advanced Services Engineers to work with customers across the world.

Working as a Database Specialist this position is part of the CSS Expertise Center Delivery organization. The role is focused on Database support for Oracle Database product running on various platforms, Oracle or non-Oracle, including Oracle Engineered Systems Platforms but also in SPARC platforms, and on Cloud Infrastructure (OCI) or Cloud at Customer (ExaCC) deployments.

What You’ll Do  - Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve.

• Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated
• Upgrading and / or patching GoldenGate versions (., regular life-cycle management)
• Assisting in troubleshooting golden gate replication issues
• Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation
• Participating in the scope, design and implementation of Solutions projects
• Monitoring replications, performance and overall system health
• Tuning performance to ensure synchronisation rates meet business requirements
• Applying changes to replications, such as table or column adds
• Refreshing data in target systems, along with the Database team when databases are refreshed or recovered.
• Troubleshooting the recovery of failed replications / synchronisations in order to catch up on the backlog of data in a reasonable amount of time.
• Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc..

Required skills / Experience

What You’ll Bring  Your enthusiasm, knowledge, and customer-oriented. We also look for :

PERSONAL COMPETENCIES :

PROFESSIONAL QUALIFICATIONS :

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