License Manager

Job Description

Main tasks :

• Review and manage contracts for external service providers, ensuring they reflect the company’s requirements, compliance standards, and risk mitigation.
• Negotiate contracts with new and existing providers, ensuring favorable terms and alignment with company goals.
• Implement contract governance processes to ensure that all terms and conditions are adhered to and that compliance risks are mitigated.
• Conduct regular license audits to identify potential compliance issues, excess usage, or underutilized licenses, and address any discrepancies.
• Ensure lifecycle management for IT contracts and IT services, and licenses.
• Monitor the usage of software licenses and cloud services and ensure proper and economical usage.- Analyze license usage across the company, identifying opportunities for cost-saving measures and making recommendations for improving the efficiency of license utilization.
• Oversee service delivery by external providers to ensure quality, timeliness, and compliance with business requirements.
• Proactively identify opportunities for improvement in license utilization as well as service delivery and work with vendors to optimize processes, reduce costs, and increase operational efficiency.
• Collaborate with internal IT and business teams to ensure that provider services are aligned with evolving business needs and technological advancements
• Develop support concepts and procedures to meet at a minimum the current defined service levels, demonstrating opportunities to improve service provision
• Establish a management reporting for all action areas- Manage service escalations and disputes, acting as the main point of contact to resolve issues in a timely and effective manner.
• Develop and maintain strong relationships with external service providers, fostering trust, communication, and collaboration.- Actively mitigate risks associated with software piracy, non-compliance, or unauthorized usage, implementing processes to identify and address violations.
• Act as a primary partner for internal customers as well as for external provider management, assisted by Project Management Office- Implement and maintain best practices for license management, ensuring all processes are streamlined, efficient, and auditable.
• Lead the development and deployment of a license management framework that includes guidelines, procedures, and documentation to be followed by all teams.
• Continuously assess the provider landscape, exploring new opportunities to leverage innovative solutions and strategic partnerships.- Contribute to the development of the provider ecosystem strategy, identifying new vendors and emerging technologies that could bring value to the company.
• Continuously assess the provider landscape, exploring new opportunities to leverage innovative solutions and strategic partnerships.

Qualifications

We are looking for :

Additional Information

What we offer :