Technical Customer Support (Versuni (Philips Home Appliances))

Technical Customer Support Representative role with a confidential international home appliances company, providing German-language voice support and technical troubleshooting for customers. Model: On-site Bucharest for first 3 months → hybrid possible (performance dependant & not granted / guaranteed by default!). Location: Bucharest, Romania Language: German C1 — English not required Salary: 7,250 RON gross + allowances + performance bonuses Signing Bonus: €3,000 gross Relocation: €500 gross/month rent support for 6 months + transportation Start: 7 September HC: 2–3 FTEs Operating hours: - Monday–Friday: 09:00–22:00 - Saturday: 09:00–19:00 Working hours are unevenly distributed within these windows In short: German C1 + Technical Customer Support + Voice + Home Appliances + Bucharest + Relocation Package

Language required: German + English

Highlights:

• Relocation support included
• Signing bonus

Requirements:

• German C1
• No English requirement
• Technical/customer support profile
• Available for 7 September training start
• Willing to work on-site in Bucharest for the first 3 months
• Legal right to work in Romania / valid work permit
• Available for full-time employment
• Willing to work rotational hours within the operating schedule
• Work-model:
• On-site (Bucharest) for the first 3 months; hybrid available afterwards based on performance

Benefits:

• Transportation allowance: 120 RON (~25 euro net)
• Meal tickets: currently the company offers daily meal tickets of 35 RON/worked day (~140 Euro)
• Performance Bonus (after probation period)
• > 3 months: 1,000 RON Gross (~200 euro gross)
• > 12 months: 1,250 RON Gross (~250 euro gross)
• > 24 months: 1,750 RON Gross (~350 euro gross)
• Additionally, Signing Bonus: Total: 3,000 EUR gross
• Payment structure:
• Paid in 6 monthly installments
• 500 EUR gross per month,

Relocation:
Relocation support included: If the candidates is not yet located in Bucharest/Romania we offer: Relocation Package – Romania (Bucharest) Relocation to Romania / Bucharest 6 months rent allowance: €500 gross per month (total €3,000 gross) Transportation coverage from the candidate’s current location to Bucharest