GenO Advanced Services Engineer (ASE)

Join us as an Advanced Services Engineer (ASE) Become an Advanced Services Engineer and help our customers to make well informed decisions regarding the implementation, management and use of Oracle technologies. As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

• Engineers in Customer Success Services (CSS) support Oracle’s largest customers, fostering long-term relationships and operational improvements. Advanced Services Engineers (ASEs) enhance Oracle environments by leveraging support-based knowledge and customer experiences, helping clients maximize value from Oracle solutions.
• Click here for more information about CSS

What you will do :

What you’ll bring

What we’ll give you

Career Level - IC1

As a Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair / workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently.