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Global Expertise Center - Advanced Services Engineer

Global Expertise Center - Advanced Services Engineer

OracleBUCHAREST, Romania
17 days ago
Job description

Oracle

At Oracle our mission is to help people see data in new ways, discover insights, and unlock endless possibilities. Organizations in all industries and of all sizes rely on Oracle to help them succeed. Learn how your work can have a truly global impact and influence the lives of billions of people every day :

Join us as a Global Expertise Center - Advanced Services Engineer (ASE)

Become an Advanced Services Engineer and help our customers to make well informed decisions regarding the implementation, management and use of Oracle technologies.

As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

Job Description

  • Engineers in Customer Success Services (CSS) enable long term advanced support relationships with many of Oracle's largest customers.
  • Click for more information about CSS
  • Global Expertise Center Engineers (GEC) provide support in the continuous operational improvement of Oracle environments.
  • GEC Engineers do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.
  • Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation, management and use of Oracle technologies.

Career Level - IC1

What you’ll do

  • Learn from experts and contribute to customer value through Oracle’s global network.
  • Use Oracle tools and resources to stay updated on innovations.
  • Collaborate with Oracle experts on customer projects.
  • Understand client needs and align them with Oracle solutions.
  • Learn to design solutions using Oracle technology and best practices.
  • Support long-term customer relationships with CSS.
  • Solve problems with guidance, following Oracle policies.
  • Manage time effectively, working individually and in teams.
  • Communicate technical concepts; Oracle product knowledge is a plus.
  • Maintain a professional demeanor.
  • Be available for scheduled out-of-hours operations when required.
  • What you’ll bring

  • Bachelor’s degree or up to 2 years of relevant experience.
  • Technical aptitude with an interest in cloud technologies (, , , ,, Terraform, and ) and programming (Python).
  • Enthusiasm and dedication to tech hobbies is valued. (. website development, hobby programming, developing an APP, and self-driven exploration of technology and cloud computing (Oracle, Amazon, Azure, Google)
  • Fluency in English with strong communication skills.
  • Openness to innovation and new challenges.
  • Adaptability and confidence in navigating change.
  • Proactive, results-driven mindset.
  • Resilience and ability to work under pressure.
  • Strong organization, negotiation, and planning skills.
  • High energy, with a positive and engaging approach.
  • Team-oriented with a passion for achieving both individual and group goals.
  • Critical thinker with problem-solving skills.
  • Passion for customer success
  • What we’ll give you

  • Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.
  • Fun and flexible work for the ideal work-life balance
  • An inspiring, inclusive, and multicultural community that values fresh perspectives.
  • A buddy program : a senior expert will be assigned to work closely with you.
  • A defined career progression based on annual performance and personal development followed closely by a direct manager.
  • The opportunity to engage with a variety of customers in multiple areas.
  • Competitive pay and excellent benefits that will help you do your best work.
  • Career Level - IC1

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    Engineer • BUCHAREST, Romania

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