Position : French-speaking Customer Support Representative
Location : Bucharest, Romania
Employment Type : Full-time, On-site
Industry : BPO (Business Process Outsourcing)
Are you fluent in French and passionate about providing top-tier customer service?
Join a leading BPO company in Bucharest and become part of an energetic, international team delivering high-quality support to clients across various industries.
Key Responsibilities :
Handle incoming customer inquiries via phone, email, and chat in French
Provide accurate information regarding products, services, and policies
Resolve customer concerns efficiently while maintaining a professional tone
Escalate complex issues to the appropriate department when necessary
Ensure customer satisfaction and adhere to service-level agreements
Ideal Candidate :
Fluency in French (C1+) and English (B2+)
Excellent written and verbal communication skills
Customer-oriented mindset and strong problem-solving abilities
Previous experience in customer service is a plus
EU citizenship or valid work authorization for Romania is required
What's Offered :
Competitive monthly salary
Performance bonuses and incentives
Private health insurance
Full training provided
Relocation support (if applicable)
Modern office facilities and a collaborative team environment
Want to grow your career while living in one of Eastern Europe's most dynamic cities?
Apply today, and our recruitment team will reach out to schedule an introductory call.
Customer Representative • Bucharest, Romania