CER SALES REPRESENTATIVE

Responsibilities and main activities :

• Perform cost-benefit and needs analysis of existing / potential customers to meet their needs;
• Monitor continuously the market trends as well as the requirements and needs of customers and identify opportunities to develop clients’ portfolio;
• Coordinate sales effort with team members and other departments;
• Analyze the territory / market’s potential, track sales and status reports;
• Manages and maintain up to date reports on customer needs, problems, interests, competitive activities, and potential for new products and services;
• Plan and implements various customer relations activities to promote Bureau Veritas services (seminars, conferences, presentations, exhibitions, ;
• Identifies factors that hinder the realization of sales targets and proposes ways to optimize and / or adjust results and forecasts;
• Maintain up to date the CRM internal systems (Sales Force ;.
• Collaborates closely with Sales & Marketing teams;
• Share the information to the involved stakeholders from the organization (Sales tribe and P&L owners);
• Promotes Bureau Veritas Certification portfolio of services across a multi-disciplinary environment (cross-selling);
• Contributes to team effort by accomplishing quarterly and yearly result;
• Sources, tracks and follows up sales opportunities using all available tools, including internal CRM system;
• Consistently supports the needs of both potential and existing clients;
• Actively participates in organizing marketing campaigns;
• Responds to incoming enquiries via various sources over the phone and in writing;
• Effectively manages call backs and follow-ups;
• Contract reviews / issuing of quotes / response to requests for information;
• Writes reports, updates and manages sales database
• Offers general administrative sales support for the sales team as and when required;
• Operates in line with Bureau Veritas Core Values and Code of Ethics

Professional requirements :

Competencies profile :