CRM Admin (Salesforce)

In this role, you are part of the Sales Operations team within the Commercial Steering organization. Supporting Dennemeyer’s Global Sales team selling high-quality IP services to clients across the world while further driving our efforts to digitalize and automate processes along the complete client lifecycle.

About the Sales Operations team within Dennemeyer :

The charter of the team is to support the Salesforce users and execute the administrative tasks to ensure the Salesforce system keeps running smoothly. In addition, the team is continuously improving the system by implementing processes that make the sales organization more efficient and effective as well as working on the overall data architecture of Dennemeyer with integrating and linking Salesforce to other back-end systems.

The role includes the following responsibilities :

Implementing new technical solutions to further leverage the usage of our Salesforce CRM

Management of daily support requests (creation of users, modification of users settings, etc.)

Responding to support requests, troubleshooting issues, collaborating with various users and possibly with managers.

Helping / conducting user training for new functions and support with the introduction

Support in the development and maintenance of the documentation of processes, guidelines, and the Salesforce system documentation

Supporting users in creating and updating Salesforce records, importing and exporting data, and creating and modifying reports and dashboards

We are searching for motivated talent that is looking for a new challenge within Dennemeyer. What should you bring?

You are a certified Salesforce Administrator, additional Salesforce certifications are a plus

You have at least 2-3 years of experience as a Salesforce administrator or similar role

You have a positive working attitude

You like teamwork

You are an organized person and have good attention to details

You like to work with software systems and databases

You like to help people to succeed by supporting them well

Your MS Office skills are good, especially Excel

Your English skills are good (oral and writing)

What we offer :

Enjoy working in multicultural teams and contribute to a diverse and international working environment

A welcoming working atmosphere in which talent is nurtured

A highly competitive rewards and benefits package including private healthcare, meal tickets, Easter and Christmas bonus plan

Extra vacation days based on seniority in the company

The opportunity to build a long-term career in an exciting, international business environment

We are continuously aiming at developing our employees and the quality of services offered. We encourage our colleagues to bring their personal contribution to the business and prize their innovation. Dennemeyer offers a friendly working atmosphere in which sharing of ideas and respect are valued.