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Technical Customer Support Representative with Italian – Remote

Technical Customer Support Representative with Italian – Remote

ConectysBucharest, Romania
20 days ago
Job description

Within your role, you will :

  • Offer technical support via phone, e-mail or chat;
  • Answer & solve customers’ inquiries & complaints by offering an accurate solution;
  • Follow predefined workflows & handle issues specific to each communication channel;
  • Respond to all customers inquiries within given timescales and efficiently meet deadlines;
  • Take, register & solve notifications or complaints;
  • Update the database with all the details about each customer interaction;
  • Participate in testing / launching / implementing new working products or tools.

Sounds good? Find out what you can get :

  • Competitive salary package & meal vouchers;
  • The opportunity to work in a multi-cultural environment;
  • Private medical insurance;
  • Everything you want to read from Bookster;
  • Learning programs for your development;
  • Wellness activities for your wellbeing.
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    Technical Support • Bucharest, Romania