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Technical Customer Support Representative with Italian – Remote
ConectysBucharest, RomaniaÎn urmă cu 17 zile
Descrierea postuluiCompetitive salary package & meal vouchers; The opportunity to work in a multi-cultural environment; Private medical insurance; Everything you want to read from Bookster; Learning programs for your development; Wellness activities for your wellbeing.
Within your role, you will :
- Offer technical support via phone, e-mail or chat;
- Answer & solve customers’ inquiries & complaints by offering an accurate solution;
- Follow predefined workflows & handle issues specific to each communication channel;
- Respond to all customers inquiries within given timescales and efficiently meet deadlines;
- Take, register & solve notifications or complaints;
- Update the database with all the details about each customer interaction;
- Participate in testing / launching / implementing new working products or tools.
Sounds good? Find out what you can get :
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