Next Job Abroad is thrilled to announce an incredible opportunity for a German Speaking Customer Service Representative to join our dynamic team in sunny Malta . If you are passionate about delivering outstanding customer support and want to experience life in one of the most picturesque locations in the Mediterranean, this role is perfect for you! As a key member of our customer service team, you will engage with our German-speaking customers, assisting them with their inquiries and providing top-notch service.
This position includes a fully paid relocation package, allowing you to comfortably transition to your new environment while enhancing your professional skills in the thriving iGaming industry.
Responsibilities
- Provide excellent customer support to German-speaking clients via live chat, email, and phone.
- Address inquiries concerning gaming accounts, promotions, and any technical issues.
- Resolve customer concerns promptly to ensure high levels of satisfaction.
- Maintain accurate records of interactions and feedback from customers.
- Collaborate with colleagues to continuously improve customer service quality.
- Keep up to date with product knowledge and industry trends to offer informed support.
Requirements
Fluency in German and proficiency in English; knowledge of additional languages is a plus.Experience in customer service, ideally in the iGaming or online gaming sector.Strong communication and interpersonal skills.Ability to multitask and thrive in a high-paced environment.Problem-solving skills with a strong focus on customer satisfaction.Familiarity with customer support tools and CRMs is an advantage.Willingness to relocate to Malta and embrace a vibrant new lifestyle.Benefits
Career growth opportunities in a renowned company.International & diverse work environment.Competitive performance bonuses .Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.Hybrid working setup.Yearly salary €24.000 excluding bonuses.Health care benefits and numerous other discounts.Fully paid training by certified instructors.State of the art premises, providing a great working environment with relaxing break areas.Special events as well as community & social responsibility initiatives.Work for a Great Place to Work- Certified Company.Relocation package (Flight & all inclusive Hotel stay)This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!