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German Speaking - Customer Service in Malta - Fully Paid Relocation

German Speaking - Customer Service in Malta - Fully Paid Relocation

Next Job AbroadRO
20 days ago
Job type
  • Quick Apply
Job description

Next Job Abroad is thrilled to announce an incredible opportunity for a German Speaking Customer Service Representative to join our dynamic team in sunny Malta . If you are passionate about delivering outstanding customer support and want to experience life in one of the most picturesque locations in the Mediterranean, this role is perfect for you! As a key member of our customer service team, you will engage with our German-speaking customers, assisting them with their inquiries and providing top-notch service.

This position includes a fully paid relocation package, allowing you to comfortably transition to your new environment while enhancing your professional skills in the thriving iGaming industry.

Responsibilities

  • Provide excellent customer support to German-speaking clients via live chat, email, and phone.
  • Address inquiries concerning gaming accounts, promotions, and any technical issues.
  • Resolve customer concerns promptly to ensure high levels of satisfaction.
  • Maintain accurate records of interactions and feedback from customers.
  • Collaborate with colleagues to continuously improve customer service quality.
  • Keep up to date with product knowledge and industry trends to offer informed support.

Requirements

  • Fluency in German and proficiency in English; knowledge of additional languages is a plus.
  • Experience in customer service, ideally in the iGaming or online gaming sector.
  • Strong communication and interpersonal skills.
  • Ability to multitask and thrive in a high-paced environment.
  • Problem-solving skills with a strong focus on customer satisfaction.
  • Familiarity with customer support tools and CRMs is an advantage.
  • Willingness to relocate to Malta and embrace a vibrant new lifestyle.
  • Benefits

  • Career growth opportunities in a renowned company.
  • International & diverse work environment.
  • Competitive performance bonuses .
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary €24.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work- Certified Company.
  • Relocation package (Flight & all inclusive Hotel stay)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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