Customer Service Specialist (Romanian Speaker) needed in Lisbon, Portugal!
Are you a Romanian speaker passionate about providing exceptional customer service and ready to join an innovative team in the world of Smart Lighting Devices ? We have a rare opportunity for you in the vibrant city of Lisbon , where you'll enjoy a fulfilling career and the fantastic lifestyle that comes with living in one of Europe's most beautiful and welcoming cities!
What We Offer :
- Attractive Basic Salary!
- Monthly Bonus based on performance.
- Meal Allowance to cover your daily meals.
- Transport Allowance for your monthly commute
- Health Insurance starting from day one (monthly contribution required, free after 6 months)
- Relocation Package :
Reimbursement of Airfare to help with your move.
Shared Accommodation for the first year at just 280 / month , with all utilities included (discounted directly from your pay slip)Fixed Shifts & Fixed Days Off ensure a healthy work-life balance and the flexibility to explore Lisbon's amazing lifestyle!
Why Lisbon?
Living and working in Lisbon means enjoying a city that blends modernity with rich history . The sun-kissed streets, friendly locals, delicious cuisine, and affordable living make Lisbon an unbeatable location for your career and personal life. From enjoying a pastel de nata at a local café, relaxing at the nearby beaches , or wandering through the charming streets of Alfama , Bairro Alto , and the Baixa district , Lisbon offers a lifestyle that caters to both relaxation and adventure. Whether you enjoy vibrant nightlife, historical landmarks, or outdoor activities, Lisbon has it all!
Key Responsibilities :
Provide exceptional customer service for Smart Lighting Devices, answering inquiries and offering troubleshooting assistance.Ensure customer satisfaction by delivering accurate, friendly, and professional responses.Assist in resolving product-related issues, ensuring customers have the best experience.Work as part of a dynamic team to meet and exceed service goals and expectations.Collaborate with other departments to improve customer experience and service quality.What Were Looking For :
Fluency in Romanian (C1 / C2)Experience in customer service or related fields (preferably in a tech or product environment)Strong communication skills , both written and verbalA problem-solving mindset and a passion for helping others.Team-oriented , with the ability to work independently when needed.A positive, proactive attitude and an eagerness to learnThe Lisbon Lifestyle :
Sunshine : Lisbon enjoys over 2,800 hours of sunshine a year, perfect for outdoor activities and weekend adventures.Beaches : The beautiful beaches of Cascais and Costa da Caparica are just a short ride away from the city.Food & Drink : From world-famous pastéis de nata to fresh seafood and authentic Portuguese cuisine, Lisbon is a food lovers paradise.History & Culture : Explore Lisbons iconic historic sites , museums, and neighborhoods filled with charm and character.Vibrant Nightlife : Enjoy the lively nightlife in areas like Bairro Alto and Cais do Sodré , known for its cafes, bars, and Fado music.Affordable Living : Lisbon offers a high quality of life at an affordable cost compared to other European capitals, making it an ideal place to live and work.If you're ready for a rewarding career in a dynamic team while enjoying Lisbon's incredible lifestyle , apply now !