Order-to-Cash Global Process Owner

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise : recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

Role description :

• Refine the operating model and ensure that it includes vision / strategy, governance, service delivery framework and a global standard process
• Support operational business units in creating and adopting global best practice in working capital management on billing and collection activities
• Lead and improve process and technology design and enablement including, but not limited to, Artificial Intelligence / Robotics. Significant contributor to the development of the ABC billing and collections platforms.
• Improve integrity of the tower process and increase process reliability through improved cross functional alignment.
• Design and implement health metrics and KPIs to monitor the process and systems; map these against industry best practice. Improve management and control over the entire end to end process, removing redundant and focusing on added value activities
• Drive business transformation initiatives focused on improving the employee experience and standardization and automation of processes
• Drive a culture of constant improvement; Identify and implement initiatives in order in increase business-wide effectiveness and efficiency
• Enhance controls that maximize efficiency while keeping teams operationally compliant
• Collaborate with key stakeholders including but not limited to Geography CFO’s Regional Working Capital Managers, Treasury, Operational and Client Managers, Project Managers, IT, Controls and Finance
• Working with key stakeholders to drive tangible financial improvement for the Enterprise to include, but not limited to, DSO reduction, Operating Cash Flow improvement and credit risk mitigation.
• Work with communication and change management teams to build effective plans when required.

Key deliveries include :

Qualifications :