Sportsbook Content Operator

David Kennedy Recruitment is working with leading casino & sports betting company that is looking to recruit a Sportsbook Content Operator to join their Bucharest team.

Position : Sportsbook Content Operator

Location : Bucharest, Romania

Work model : Hybrid 3 / 2,  after the training period

Employment type : Full-time.

DUTIES AND RESPONSIBILITIES :

• Curate and manage localized content, including sports, leagues, and events, in alignment with regional regulations.
• Monitor global and local sports calendars to ensure timely updates and content adjustments.
• Select content based on data quality and accuracy from feed providers, ensuring consistency with mapped data sources.
• Conduct competitive benchmarking and perform gap analysis to identify content improvement opportunities.
• Analyze customer engagement data to assess the popularity and relevance of content offerings.
• Maintain ongoing quality control of published content to meet operational standards.
• Identify inefficiencies and propose actionable improvements to enhance content performance.
• Collaborate with internal teams, such as trading and feed management, to ensure proper content implementation and compliance with provider data.
• Communicate and coordinate content changes with relevant stakeholders.
• Monitor event mapping, downtime, and suspensions to optimize user experience.
• Apply a data-driven approach to validate and refine operational content strategies.
• Enhance user engagement by promoting high-interest sports and events.
• Maintain and manage up-to-date localized event calendars.
• Work closely with customer-facing teams (e.g., CRM, Player Experience) to support content-driven campaigns and retention efforts, within set budgets and risk parameters.

REQUIREMENTS :

BENEFITS :