Content Moderator - French / Italian / Dutch speaker

Are you at the beginning of your professional journey and looking to build a career in the digital world? We are currently seeking motivated, detail-oriented individuals with 0–2 years of experience in customer support.

Office Location : Bucharest, Pipera, Sector 2

Work location : full time on site

Work schedule : full coverage over 24 h / 7 days a week; 4 shifts

Collaboration Type : Individual Labor Contract

Please note that only candidates based in Romania will be taken into consideration.

Tasks

• Provide resolution to maintain standards of quality
• Review content and provide resolution based on prescribed guidelines
• Recognize trends and patterns and raise issues timely
• Provide insights to help improve the support to the users
• Maintain a thorough understanding of process and policies
• Provide excellent customer service to our customers
• This job may require working a 24 / 7 schedule with alternating shifts and daily review of online content that may be highly egregious / sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Requirements

Minimum qualifications

Preferred qualifications

Benefits

Next generation matchmaking - fast, accurate and 100% digital.