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Job in Germany : IT Support 2nd Level (m / f / d)
Stadt Bietigheim-Bissingenromania30+ days ago
Job descriptionA Bachelor of Arts degree in Digital Administration Management, a degree / university degree in the field of IT or relevant completed IT training with several years of professional experience in the area of responsibility Several years of experience in IT support, ideally in 2nd level support for specialist applications Confident handling of MS Office products and experience with ticket and remote management systems Basic knowledge of Windows client-server architecture, Active Directory (user management, group policies) and a basic understanding of network infrastructures Experience with municipal specialist applications or administration systems (e.g. SAP, document management or GIS systems) is an advantage Ideally knowledge of automation and scripting (e.g. PowerShell, Python) You work in an analytical, structured and solution-oriented manner You have a confident manner and are service-oriented; you also have a strong understanding of public administration processes You are a team player (m / f / d), maintain an overview even under pressure and are open to new technologies Self-initiative and a willingness to continuously develop your skills If the personal requirements are met, a permanent position up to pay group 10 TVöD-V or pay group A 11 LBesGBW A responsible and varied job in the public sector with long-term prospects A motivated and collegial team that works together on modern IT solutions for the city administration Regular training for your professional and personal development Flexible working hours and the option to work from home Remuneration according to TVöD with attractive additional benefits, such as a company pension scheme and a job ticket for local public transport
Bietigheim-Bissingen is a city with many talents that makes something of itself - and produces great things. We in the city administration are also passionate about our diverse tasks. We tackle these together - whether in the organization, in the kindergarten or at the building yard. Together with a strong network of people, associations and organizations, we create the right solutions. So that our city becomes a little better every day.
FIND OUT MORE HERE
We are looking for you to join our IT team as soon as possible as
IT administrator (m / f / d) 2nd level support
How you make the city here :
- First point of contact for complex IT problems in 2nd level support and close cooperation with 1st level support
- Analyzing faults, identifying their causes and developing sustainable solutions
- Documentation of troubleshooting and coordination
- Support and optimization of specialist applications and organization of smooth operation
- Installation, configuration and updating of Microsoft Windows standard and specialist applications in the client and server environment
- Planning, testing and supporting the roll-out of specialist applications, including software updates and client deployments
- Close collaboration with the specialist departments and IT teams to ensure a smooth implementation
- Creation and maintenance of practical documentation, instructions and knowlege base articles for 1st level support
- Support in the planning and implementation of IT projects
The scope of duties is subject to change.
What makes you special :
Made for you :
Are you a problem solver (m / f / d) with a passion for IT systems and want to play an active role in the digital transformation of the city administration? Then you've come to the right place! We offer you a responsible role in a modern and secure public working environment. To strengthen our IT team, we are looking for you as a 2nd level support specialist for specialist applications.
Until 11.06.2025.
More information :
Telephone information on the field of work :
07142 74-217 - Mr. Maier
Information on personnel law issues :
07142 74-213 - Ms. Konrad
Data protection Imprint
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Job Germany Support • romania
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