Romanian Speaking Customer Service For Booking.com - Work Remote In Greece

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
• Provide information on property details, availability, and travel-related services.
• Assist customers with resolving issues related to their bookings and provide timely solutions.
• Maintain accurate records of customer interactions and manage follow-ups as needed.
• Collaborate with other team members to enhance customer satisfaction and service delivery.
• Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Benefits