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GSD RO Customer Care Agent with German - KSC

GSD RO Customer Care Agent with German - KSC

AWP P&C SAINT OUEN SUCURSALA BUCURESTIRO
4 days ago
Job description

GSD RO Customer Care Agent with German - KSC

Key Responsibilities :

  • Perform front office activities
  • Answer telephone inquiries from customers (physical clients or agencies) regarding roadside assistance
  • Create roadside assistance claims, coordinate with service providers to ensure help arrives at the exact location and agreed upon time
  • Perform outbound calls to clients and service providers after the claim has been resolved
  • E-mail communication within claims department
  • Use system to check claims required by customers

Profile Key Requirements :

  • Advanced German level minimum C1
  • Excellent interpersonal and communication skills
  • Customer Centricity
  • Attention to details
  • Proven track record of working and achieving targets
  • Ability to handle and analyze a large amount of information
  • Proactive attitude and team spirit
  • Good MS Office skills
  • 61119 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent Warning : When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters : "External Posting Description", "External Posting Footer"

    The benefits we offer, besides our great way of living at work, are :

    Foundation :

  • Monthly Budget on Benefit Platform
  • Subscription to private medical services provider
  • Gift tickets for Easter and Christmas on Benefit Platform
  • Health and Well-being :

  • Additional vacation days based on seniority in AZP
  • Corporate seminars
  • You grow :

  • Local and International Career opportunities
  • 4 different Volunteering Teams you can be part of
  • Wide training curricula
  • All you can read with LinkedIn Learning & Bookster
  • Attractive compensation package :

  • Fixed salary compensation + performance bonus
  • Create a job alert for this search

    Customer Care Agent • RO

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