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Warranty Claims with German

BertrandtSibiu

30+ days ago

Job description

What to expect :

Warranty Claims and Service Inclusive Program Assessment where you will have to do the following :

Automated Processing OversightManual AssessmentCorrection, Rejection, or CreditTechnical UnderstandingLanguage SkillsTime Management / Prioritization

Evaluation of Authorizations for Repairs where you will have to do the following :

Goodwill Payment AuthorizationTechnical EvaluationQuick Response Time

Consultancy Tasks, Analytics, Reporting where you will have to do the following : :

Consultancy SupportAnalytics and Reporting

Alignment and Status Updates

Ticketing System Utilization

General Recommendations where you will have to do the following : : Continuous TrainingFeedback MechanismProcess OptimizationDocumentation Best Practices

What you bring along :

Vehicle mechanic / mechatronics technician with relevant commercial vehicle experience, master craftsman / technician, as well as additional commercial knowledge

Good product knowledge of MAN and NEOPLAN vehicles and experience with after sales requirements

Experience in dealing with warranty issues

Good IT skills in MS Office, HOST applications and SAP R / 3

Assertiveness and communication skills

Independence and high motivation

Good knowledge of English and German (mainly reading) Language level B2

Independent and structured way of working

Ability to work in a team.

What we offer :

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German • Sibiu