Client Success & Operations Associate (B2B)

Job Description

This is a remote position.

About AWISEE

AWISEE is a global influencer marketing agency that connects brands with creators to tell meaningful stories and deliver measurable results. We work with brands worldwide to run campaigns that combine creativity, authenticity, and performance.

The Role

We’re looking for a Client Success & Operations Associate (B2B) to support client relationships and ensure the smooth execution of influencer marketing campaigns. This role sits at the heart of operations — where client communication meets campaign delivery.

You’ll work closely with both the client and internal teams to make sure campaigns stay on track, expectations are met, and every collaboration runs efficiently.

What You’ll Do

Act as a key point of contact for clients during and after campaign onboarding.

Coordinate between internal teams (sales, influencer management, reporting) to ensure smooth campaign execution.

Support campaign setup, tracking, and reporting, ensuring client expectations and timelines are met.

Identify opportunities to strengthen client relationships and optimize processes.

Assist in operational improvements and support business reporting for management.

Why Join AWISEE?

Work with international brands and creators in a fast-growing industry.

Remote-first setup with flexible working hours.

Growth-oriented environment with clear room for career progression.

Collaborative culture that values initiative, ownership, and teamwork.

Requirements

2–4 years of experience in client success, operations, or account coordination (preferably B2B or marketing-related).

Strong communication and multitasking skills.

Organized, detail-oriented, and proactive in solving problems.

Comfortable using CRM tools and managing workflows.

Collaborative mindset and ability to work with international teams.

Interest in influencer marketing, digital partnerships, or brand collaborations.

Requirements

We’re looking for a Client Success & Operations Associate (B2B) to support client relationships and ensure the smooth execution of influencer marketing campaigns. This role sits at the heart of operations — where client communication meets campaign delivery.