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Customer Support Consultant with German (f / m / d)

Customer Support Consultant with German (f / m / d)

awinIași, Iași, Romania
As Customer Support Consultant, you will ensure fast and comprehensive ticket response, deeply understanding VIP client’s needs and frustrations within the Global Live Support Team.The team works i...Afișați mai multeUltima actualizare: acum 6 zile
șofer profesionist pentru transport pe distanța scurtă (m / w / d)

șofer profesionist pentru transport pe distanța scurtă (m / w / d)

Rieck Logistik-GruppeIași, Romania
Trebuie să vorbiți următoarele limbi : Немецкий.Trebuie să aveți următorul permis de conducere : CE.Trebuie să prezentați disponibilitate de a lucra în ture și în weekend : Nu.Trebuie să aveți o exper...Afișați mai multeUltima actualizare: acum 30+ zile
Certified Reach Truck Driver

Certified Reach Truck Driver

EastmenLași, RO
Starting Date : as soon as possible.Salary : € 400 - 428 net per week.Dutch company in the Netherlands.If you’re precise, safety-conscious, and eager to work in a modern warehouse environment, this i...Afișați mai multeUltima actualizare: acum 8 zile
Solution Consultant

Solution Consultant

BaswareIași
Project Managers, Solution Architects, and Solution Consultants.We deliver customer implementation projects and provide continuous services that empower Basware customers to adopt, optimize, and ac...Afișați mai multeUltima actualizare: acum 30+ zile
Asistent tehnic

Asistent tehnic

Kloiber GmbHIași, Romania
Trebuie să vorbiți următoarele limbi : Немецкий.Trebuie să aveți următorul permis de conducere : CE,B.Trebuie să prezentați disponibilitate de a lucra în ture și în weekend : Nu.Trebuie să aveți o exp...Afișați mai multeUltima actualizare: acum 30+ zile
  • Ofertă promovată
Customer Support Representative (German)

Customer Support Representative (German)

David Kennedy RecruitmentIași, Iași County, Romania
David Kennedy Recruitment is working with a leading BPO company who are looking to recruit a German speaking Customer Support Representative for their offices in Romania. Position : Customer Support ...Afișați mai multeUltima actualizare: acum 30+ zile
SOTIF Safety Engineer

SOTIF Safety Engineer

endegospzooIaşi, România
At Endego, we take pride in creating comprehensive engineering solutions that set standards in the industry.Our specialization covers sectors such as automotive, railway, agriculture, heavy-duty ve...Afișați mai multeUltima actualizare: acum 1 zi
IT Business Analyst

IT Business Analyst

WebBedsIași, Iași County, Romania
This role can be based in anywhere globally.Who are WebBeds? WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry.Our products incorporate d...Afișați mai multeUltima actualizare: acum 30+ zile
Senior Accounts Receivable Specialist (hybrid)

Senior Accounts Receivable Specialist (hybrid)

HORNBACHIași, RO
EEE none repeat scroll 0% 0%; line-height : 30px; padding : 0px 10px; color : #AAA;font-family : "verdana",Open Sans,sans-serif. }.ReqDescription { max-width : 100%; height : auto; align...Afișați mai multeUltima actualizare: acum 6 zile
Brand Retail Advisor IQOS

Brand Retail Advisor IQOS

INTERBRANDS ORBICOIasi, IS, RO
Daca vrei sa-ti incepi cariera in vanzari si sa cresti intr-un mediu dinamic, .Aici poti sa-ti construiesti temelia carierei si sa te dezvolti mereu, alaturi de echipa IQOS.Activitati specifice loc...Afișați mai multeUltima actualizare: acum 30+ zile
Reprezentant vanzari

Reprezentant vanzari

Decathlon RomâniaIași, Iași County, RO
Quick Apply
Abia aștepți weekend-ul ca să pleci în drumeții, bicicleta îți este cel mai bun prieten sau ești cel care vorbește mereu despre sală și își îndeamnă prietenii să ți se alăture la antrenamente? Atun...Afișați mai multeUltima actualizare: acum 30+ zile
Private Physiotherapist for VIP Client – Based in Dubai, with Potential Yacht Travel

Private Physiotherapist for VIP Client – Based in Dubai, with Potential Yacht Travel

Medical Staff TalentIaşi, IS, ro
Quick Apply
Are you a highly experienced physiotherapist known for a gentle, effective touch and a passion for restoring mobility through advanced techniques and hydrotherapy?. We are looking for a true expert ...Afișați mai multeUltima actualizare: acum 5 zile
Assistant Department Manager Main Cash Administration (m / f / d)

Assistant Department Manager Main Cash Administration (m / f / d)

Peek & Cloppenburg SRLIași, RO
Assistant Department Manager Main Cash Administration (m / f / d) Assistant Department Manager Main Cash Administration (m / f / d). Over 160 stores, 16,000 employees, 120 years’ experience : at the internat...Afișați mai multeUltima actualizare: acum 18 zile
.NET Backend Developer

.NET Backend Developer

MinderaIași, Iași County, Romania
At Mindera, we craft software with people we love.As a Backend Engineer you’ll be part of the development of core platform systems that expose data for desktop and mobile applications.We’re looking...Afișați mai multeUltima actualizare: acum 1 zi
Dispecer : în planificarea trenurilor de bloc

Dispecer : în planificarea trenurilor de bloc

Dettmer GruppeIași, Romania
Vei primi comenzile de trenuri bloc de la clienții noștri.Înregistrați datele de planificare și cele efective de transport. Veți primi rapoarte de avarie pentru vehiculele defecte.Planificarea și pr...Afișați mai multeUltima actualizare: acum 30+ zile
Lucrator pe tura de noapte cu jumatate de norma in aeroport (gn)

Lucrator pe tura de noapte cu jumatate de norma in aeroport (gn)

Gi Group Deutschland GmbHIasi, Rumänien
Lucrator pe tura de noapte cu jumatate de norma in aeroport (gn).Gi Group Germania va ofera locuri de munca in Germania cu acordarea serviciilor complete si cazarei la necesititate.Scanati pachete ...Afișați mai multeUltima actualizare: acum 30+ zile
Internal Systems Administrator

Internal Systems Administrator

QodeaIași, Iași County, RO
Quick Apply
Join Europe's leading, high-growth Google Cloud consultancy.At Qodea, you’ll be part of a team energised by innovation and passionate about delivering exceptional results.We craft cutting-edge solu...Afișați mai multeUltima actualizare: acum 8 zile
șofer de camion cu braz de macara (m / w / d)

șofer de camion cu braz de macara (m / w / d)

Denkinger Internationale Spedition GmbHIași, Romania
Trebuie să vorbiți următoarele limbi : Немецкий,Engleză.Trebuie să aveți următorul permis de conducere : C,CE.Trebuie să prezentați disponibilitate de a lucra în ture și în weekend : Nu.Trebuie să ave...Afișați mai multeUltima actualizare: acum 2 zile
curier

curier

ERC Group GmbHIași, Romania
Trebuie să vorbiți următoarele limbi : Немецкий.Trebuie să aveți următorul permis de conducere : CE.Trebuie să prezentați disponibilitate de a lucra în ture și în weekend : Nu.Trebuie să aveți o exper...Afișați mai multeUltima actualizare: acum 30+ zile
HR Business Partner-IASI

HR Business Partner-IASI

Antal InternationalIaşi, Romania
On behalf of their client, Antal International is looking for : .This is not an usual HR role, it requires strategic management, thought leadership and advisory in respect to each Client, and hands-o...Afișați mai multeUltima actualizare: acum 18 zile
Această ofertă de loc de muncă nu este disponibilă în țara dvs.
Customer Support Consultant with German (f / m / d)

Customer Support Consultant with German (f / m / d)

awinIași, Iași, Romania
În urmă cu 6 zile
Descrierea postului

Purpose of Position

As Customer Support Consultant, you will ensure fast and comprehensive ticket response, deeply understanding VIP client’s needs and frustrations within the Global Live Support Team. The team works in sync with the other Platform Services subteams and collaborates with other network support functions to optimise the available content and tools for our customers. A fantastic opportunity to be part of a global, fast paced and dynamic team who are passionate to help progress the brands of the future!

Key Tasks

  • Managing requests from VIP Platform Services customers (including programmes managed by strategic agencies,

top performers or other customers we deem high potential), such as those relating to programme development or

management with the help of other support teams (finance, technical).

  • Administering customers accounts under the credit control team's supervision and helping to resolve financial
  • issues.

  • Assisting with the management of programme upsells, retention and closures.
  • Handling projects to update the content available for the clients and internal tools to improve support and client
  • satisfaction, help with translation.

  • Keeping constantly informed about the upgrades of functionalities and internal processes relating to the
  • management of customer requests.

    Skills & Expertise

  • Fluent in English and German (written and spoken), other language skills would be appreciated
  • Excellent customer service skills
  • Ability to see the bigger picture and identify areas of opportunity and risk
  • Committed to growing the service division as quickly as possible, providing friendly and efficient support
  • Seeks ownership and readily accepts accountability
  • Excellent time management and organizational skills to maintain own workflow and meet deadlines
  • Confident and excellent communicator with a keen attention to detail
  • Fast learner and eager to deepen knowledge and understanding
  • Numerate with a good level of knowledge of MS Office packages
  • Enthusiastic, committed and an epic amount of tenacity!
  • Our Offer

  • Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
  • Flexi-Office : We offer an international culture and flexibility through our Flexi-Office and hybrid / remote work possibilities to work across Awin regions
  • Health & Well Being : With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. .
  • Development : We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.
  • Remote Working Allowance : You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
  • Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program.
  • We are hiring in multiple countries, additional benefits in terms of health, well being, security and more will be discussed further upon first initial interview with the talent team.
  • Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

    Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

    Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

    Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.