Business client support Locuri de muncă în Romania

Incident Support Analyst / Business Analyst / IT Project implementation

Date posted 03 / 01 / Location Bucuresti | Romania Company Worldline

Incident Support Analyst / Business Analyst / IT Project implementation

Bucharest

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape .

The Opportunity

This is a key position supporting the Finance Business Operation team. More particularly in the service "Billing - Credit & Collections".

Day-to-Day Responsibilities ​

• You will be in charge of translating customer needs into our billing systems.
• You will find solutions that will ensure optimal "Time To Market" implementation of new products, services and price adjustments.
• You will work within the billing department, closely with IT teams, business, financial
• You will be able to perform complex analyses on Billing - Credit & Collections and you know how to translate this into concise management reporting
• You will propose improvements in both the billing and collecting process which should have short and long-term positive impact on our financial results
• You will perform analyses and controls within our "Order To Cash" process to ensure that all our products & services, that Worldline delivers to our customers, are fully and correctly billed
• You will follow up very specific Billing - Credit & Collection projects that are not necessarily part of our standard processes and this in the context of "Revenue Assurance" and "Cash Collection"
• You will participate in the implementation for the billing tool, in testing new functionalities, new products, invoices, pricing and collaborate with different teams from billing and it contact center.
• You will offer support to operational teams, get involved in incident solutions, escalation management, segregation of duties
• You will be responsible for reporting and queries, creating dashboards for the management, business in Order to Cash Department and be involved in the process of creation of contracts, master data, interface e-controls, solving errors , queries.
• You will be performing business analysis from a financial and IT system functionality standpoint in small and big projects, migration of systems
• You will also be involve din incident level support, as second line support, analyses of process, change management and continuous improvement

Education and Skills we need :

Competencies we’d like :

It would be great if you have the following skills, too :

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also :

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18, innovators and shape a tomorrow that is yours to own.