Talent.com
Această ofertă de loc de muncă nu este disponibilă în țara dvs.
Italian Restaurant Manager

Italian Restaurant Manager

Marriott InternationalBucuresti, Romania
În urmă cu 3 zile
Descrierea postului

JOB SUMMARY

Areas of responsibility include Restaurants / Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Maintains service and sanitation standards in restaurant, bar / lounge and room service areas.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

    • Leading Food and Beverage Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Ensures and maintains the productivity level of employees.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
  • Ensures compliance with all applicable laws and regulations.
  • Ensures compliance with food handling and sanitation standards.
  • Ensures staff understands local, state and Federal liquor laws.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Establishes guidelines so employees understand expectations and parameters.
  • Monitors alcohol beverage service in compliance with local laws.

    • Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
  • Handles guest problems and complaints.
  • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
  • Ensures corrective action is taken to continuously improve service results.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
  • Manages service delivery in outlets to ensure excellent service from point of entry to departure (., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

    • Managing and Conducting Human Resource Activities

  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
  • Ensures employees are treated fairly and equitably. Strives to improve employee retention.
  • Ensures employees receive on-going training to understand guest expectations.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Strives to improve service performance.
  • Ensures recognition is taking place across areas of responsibility.

    • Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Assists servers and hosts on the floor during meal periods and high demand times.
  • Recognizes good quality products and presentations.
  • Supervises daily shift operations in absence of Assistant Restaurant Manager.
  • Oversees the financial aspects of the department including purchasing and payment of invoices.

    • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    Creați o alertă de locuri de muncă pentru această căutare

    Manager Restaurant • Bucuresti, Romania

    Locuri de muncă asemănătoare
    Account Manager / Brand Specialist with Italian - Romania

    Account Manager / Brand Specialist with Italian - Romania

    Amazon Development Center (Romania) S.R.L.Bucharest, ROU
    Please note the role is remote within Romania.Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what th...Afișați mai multeUltima actualizare: acum 30+ zile
    Italian Linguistic projects (Remote)

    Italian Linguistic projects (Remote)

    Sigma GroupBucharest, Bucharest, .RO
    Quick Apply
    Help shape the future of ethical AI.Artificial Intelligence systems with offices in Spain, the United States and the United Kingdom. We are looking for native Italian speakers for our remote project...Afișați mai multeUltima actualizare: acum 30+ zile
    Payroll Specialist with Italian

    Payroll Specialist with Italian

    ADPBucharest, rom-ro
    To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time. Accurate and timely payroll delivery.Collate, interpret and v...Afișați mai multeUltima actualizare: acum 30+ zile
    Intern Bachelor'- HR with Italian

    Intern Bachelor'- HR with Italian

    HoneywellBucharest, BUCURESTI, Romania
    Intern (Bachelor)HR with Italian -12 months.In this role you’ll provide HR support and get involvedin various projects that make a real impact to our culture, employees, and businesses.Youwill have...Afișați mai multeUltima actualizare: acum 30+ zile
    Site Activation Specialist - Italian Speaker

    Site Activation Specialist - Italian Speaker

    IQVIABucuresti, Romania
    Under moderate supervision, executes the feasibility, site identification regulatory, start-up, and maintenance activities in accordance with regulations, SOPs, and project requirements at the regi...Afișați mai multeUltima actualizare: acum 16 zile
    Corporate Italian Trainer

    Corporate Italian Trainer

    goFLUENTBucharest, Bucharest, .RO
    Quick Apply
    FLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human i...Afișați mai multeUltima actualizare: acum 30+ zile
    • Ofertă promovată
    Freelance Recruitment Partner (Italian)

    Freelance Recruitment Partner (Italian)

    David Kennedy RecruitmentBucharest, Bucharest, Romania
    Hey there! DKR’s clients are expanding globally, our client base is extremely busy at the moment and therefore we need an amazing Italian speaking Freelance Recruiter to join our team.If you're a t...Afișați mai multeUltima actualizare: acum 24 zile
    AS400 COBOL with Italian

    AS400 COBOL with Italian

    InetumBucharest , Rumanía
    Develop, test, and implement applications using Cobol and CLP languages on the AS / 400 platform.Analyze business requirements and translate them into detailed technical specifications.Maintain and o...Afișați mai multeUltima actualizare: acum 17 zile
    My Rewards Advisor with Italian

    My Rewards Advisor with Italian

    Mondelēz InternationalBucharest, Romania
    Support My Rewards Lead in providing Compensation & Benefits (C&B) tools to enable Mondelez to attract, retain and motivate its employees with a competitive remuneration package.Coordinate C&B rela...Afișați mai multeUltima actualizare: acum 16 zile
    Italian-Speaking Customer Experience Specialist

    Italian-Speaking Customer Experience Specialist

    Abacus Search StaffingBucharest, B
    Specialista dell’Esperienza Clienti di Lingua Italiana (Lavoro in Ufficio).EUR €17,000 a €18,000 + Benefici Completi.Unisciti al nostro team vivace come Rappresentante del Servizio Clienti nel nost...Afișați mai multeUltima actualizare: acum 30+ zile
    • Ofertă promovată
    Game presenter and shuffler with Italian

    Game presenter and shuffler with Italian

    WibitBucharest, Romania
    In collaboration we are working with a leading B2B solution provider who are looking to recruit Italian-speaking Game Presenters for their Gaming studios in Bucharest, Romania.Remuneration : Base sa...Afișați mai multeUltima actualizare: acum 30+ zile
    Civil Site Manager (with Italian)

    Civil Site Manager (with Italian)

    Siemens EnergyBucuresti, Bucharest
    Civil Site Manager (with Italian).Romania Bucuresti Bucharest Remote vs.Office Office / Site only Company Siemens Energy Organization EVP Global Functions Business Unit Competence Hub Full / Part tim...Afișați mai multeUltima actualizare: acum 16 zile
    Italian-Speaking Customer Experience Specialist

    Italian-Speaking Customer Experience Specialist

    Cross Border TalentsBucharest, Bucharest, RO
    Quick Apply
    We're trailblazers in revolutionizing customer experiences (CX), harnessing the power.AI to transform interactions for the world's most innovative brands. Travel and High-Growth Tech sectors.Join ou...Afișați mai multeUltima actualizare: acum 30+ zile
    COBOL Developer (w Italian)

    COBOL Developer (w Italian)

    Shape Your Future with UsBucharest, Romania
    Quick Apply
    In this role, your primary focus will be to maintain service continuity, uphold the quality of assigned application(s), and ensure their smooth functionality and performance.Address and resolve inc...Afișați mai multeUltima actualizare: acum 30+ zile
    Order Management Specialist with Italian

    Order Management Specialist with Italian

    coverletter.techBucharest, Romania
    Quick Apply
    Work location : Bucharest, for employees based in Bucharest 1 day / week at the office.Collaboration Type : Individual Labor Contract / B2B. Please note that only candidates based in Romania will be taken...Afișați mai multeUltima actualizare: acum 5 zile
    Advisor Fraud Management with Italian

    Advisor Fraud Management with Italian

    VodafoneBucuresti, Romania
    The analyst's role is to prevent and stop all actions with potential risk that may generate financial losses or unpleasant experiences for Vodafone customers. It will ensure that the use of risk pre...Afișați mai multeUltima actualizare: acum 30+ zile
    Italian Games Presenter

    Italian Games Presenter

    PlanetJobsBucharest, Bucharest, RO
    Quick Apply
    We connect talented professionals with international job opportunities.Our team provides expert support in job search, visa processes, accommodation, and relocation to ensure a smooth transition ab...Afișați mai multeUltima actualizare: acum 1 zi
    Back Office with Italian and English

    Back Office with Italian and English

    ConectysBucharest, Romania
    Documents review and verification.Solve customers’ inquiries & complaints by offering an accurate solution;.Follow predefined workflows & handle issues specific to each communication channe...Afișați mai multeUltima actualizare: acum 17 zile