Product Designer Romania / Germany

Your mission

The IT Service Management (ITSM) industry is centered on how organizations design, deliver, manage, and continuously improve their IT services. Its primary goal is to ensure that IT systems operate efficiently and reliably, aligning with business objectives and supporting day-to-day operations. ITSM encompasses a wide range of processes, including managing technical support requests, overseeing system updates, and maintaining robust cybersecurity measures. In essence, it’s the behind-the-scenes framework that keeps a company’s technology infrastructure—its computers, networks, and applications—running smoothly and securely. This position can be filled either on a freelance basis or as a fixed-term employment for one year.

As a Product Designer at Matrix42, you’ll be an equal partner in the PM / Tech / Design trio, co-owning product discovery and delivery. You’ll be key to making sure what we build is :

Valuable – customers want it

Usable – customers can use it

Feasible – we can build it

Viable – it works for the business

You’ll also :

Collaborate closely with PMs, engineers, and stakeholders to translate user needs into meaningful, user-centered design solutions

Conduct research and usability testing to validate ideas and iterate quickly

Deliver wireframes, prototypes, and high-fidelity mockups that meet accessibility and usability standards

Help evolve our design system and ensure design consistency across our products

Actively participate in agile rituals like design sprints, story mapping, and reviews

Your profile

5+ years of experience in UX / UI / Product Design with a solid portfolio that demonstrates your process and results

Deep experience conducting user research and turning insights into design decision

Strong visual and interaction design skills, especially for enterprise-grade applications

Fluency with modern design tools, primarily Figma

Excellent communication and collaboration skills—you speak both design and dev

Solid technical understanding—you know how to design within constraints

English fluent; German is a plus

Why us?

By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.

Our culture is built on strong values, with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and personal life.

Our Benefits

• Health subscription
• Online Platform : employees can choose from a range of benefits up to a total value of 810 RON / month (163 EUR), including meal tickets and / or pensions and / or holiday vouchers (in Romania), cultural vouchers, etc.
• Work from home allowance : 400 RON / month
• Development Days : 6 days annually dedicated to professional development.
• Flexible working hours etc.

Your contact person

Send us your application, including your salary requirements and earliest possible starting date, directly through our online portal via the " APPLY " button. If you have any questions, please do not hesitate to contact  Jessica Loren Meyer.

We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.

About us

Our ambition is to be the European choice in service management!

By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.

Our culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.