247 Application Support Engineer with German

Our client is one of the largest IT service providers for banking in Germany managing approximately 86.3 million accounts and 164000 bank workstations across Volksbank und Raiffeisenbank as well as around 100 private banks like Sparda-Bank and other companies. As a full-service provider and competence center for bank-related IT solutions they offer a broad range of services including app development mainframe support consulting and migration projects all while being a key part of the Cooperative Financial Network.

About the project

You will have the opportunity to join one of our current projects for one of Europes leader in financial services solutions. This job opening is part of the 24 / 7 Operating control Center project team.

Your team

We are a team of more than 40 Application Support Engineers. At the moment we are growing looking forward in taking more responsibilities hence the new opening. The team members are vibrant proactive and always there to help you.

Responsibilities

• Optimize System Control :   Your responsibility will be to ensure the smooth operation of central systems (z / OS) and subsystems as well as the server infrastructure (Linux Unix Windows) monitoring and controlling them in a 24 / 7 shift environment to ensure high availability.
• Enhance Application Monitoring :  You will oversee and optimize the control of distributed applications using system management tools ensuring that they run efficiently and without interruptions across various platforms.
• Streamline Event Management :  You will independently manage event processing in alignment with support processes making sure that all incidents are tracked and resolved in an organized manner to minimize downtime.
• Resolve Complex Issues :   You will handle escalated fault reports from 1st level support working to quickly restore the defined operating status and minimize downtime.
• Strengthen Incident Recovery : You will lead support for incident management ensuring quick service recovery thorough documentation and timely tracking to keep operations on track.
• Implement Process Improvements :   You will be responsible for implementing and documenting standardized changes and emergency drills ensuring consistency and compliance in all procedures for system updates and disaster recovery.

Qualifications :

Additional Information :

At Accesa you can

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing covering social physical emotional wellbeing as well as work-life fusion.

Remote Work : Yes

Employment Type : Full-time

Key Skills

Splunk,Iis,SQL,.NET,Perl,Shell Scripting,Weblogic,Java,Sybase,Scripting,Oracle,Application Support

Experience : years

Vacancy : 1