German Speaking Junior Customer Support & Sales

Cross Border TalentsBucharest, Romania

În urmă cu peste 30 de zile

Descrierea postului

Working Hours :

Key Responsibilities :

Handle customer inquiries professionally via phone, email, and chat.

Resolve customer issues efficiently, aiming to provide first-contact resolution.

Accurately document each interaction and maintain detailed records.

Collaborate with team members to improve the customer experience.

Uphold company standards and policies for service quality.

Requirements :

Native or fluent German speaker with strong communication skills.

Proven experience in a call center or customer service role is required.

Ability to work on-site in Bucharest.

Valid residence permit; please note that "SEDERE TEMPORARA" and "Permis Unic" cards are not accepted.

Strong problem-solving skills and a customer-oriented mindset.

Relocation Note :

This position does not offer a relocation package. Candidates must arrange their move independently if residing outside Bucharest.

Junior Sales Support • Bucharest, Romania