Partnership Relations and Account Manager

Who We Are

We are a global AI-first technology & services company delivering fast, reliable outcomes across health, wellbeing, education, and enterprise verticals. We move with speed, precision, and strategic clarity—and our partnerships drive real-world impact.

Who You Are

You are a strategic relationships expert who owns post-sale success. You manage renewals, expansions, billing, and partnership outcomes with commercial intuition and operational excellence. You are comfortable with AI-assisted documentation and contract management, and you know how to align internal teams around shared goals. You’re organized, client-first, and relentless about delivering value—and you thrive in fast-paced, high-responsibility environments.

Role Overview

As Partnership Relations / Account Manager, you are the single point of ownership for post-sale partner and client relationships. You’ll manage the complete lifecycle—from onboarding and contract execution to KPI delivery, renewal, upsell, billing, and renewal outreach. Internally, you’ll coordinate Strategy, Execution, Finance, HR Support, Social, Product, Tech, CX, and Go High Level teams to ensure client success and retention.

Key Responsibilities

Relationship & Account Ownership

• Serve as primary contact for assigned partners; drive shared success via clearly defined KPIs and milestones.
• Facilitate quarterly or monthly business reviews, strategic updates, and executive check-ins.
• Escalate delivery risks to Strategy & Execution managers proactively.

Contracts & Documentation (AI-Assisted)

Commercial & Collections Operations

Communication & Engagement

Compliance & Governance

Industry-Aligned Additions

Requirements

Benefits

Corporate Culture & Work Ethos

We foster a culture of innovation, performance, and purpose. Success is measured by outcomes, and we thrive in a fast-paced, AI-first environment. Transparency, collaboration, and high standards guide how we work, while our mission is to use technology for good, advancing health, well-being, education, and human performance.

Thank you for applying for this role. Once you submit your application, you will receive an email in less than two minutes with the next step. Please check your inbox (and spam / junk folder) and respond immediately so we can proceed with your application.

We aim to complete the hiring process within one week. Please check your email daily for updates, so we can move your application forward as quickly as possible.