Position : Support Engineer
Location : Romania - Remote
Employment type : 18 month contract
DUTIES AND RESPONSIBILITIES :
You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
You participate in communities with peer delivery roles.
You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements
REQUIREMENTS : Required
- 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
- Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud and Sentinel
- Customer facing experience
- Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
- Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
Experience in one or more of these areas desirable
Experience with LinuxExperience with managing Microsoft Defender stack, including deployment and operations. (I'm not limiting to only Defender for Cloud as our products are increasingly integrated with Defender XDR so having knowledge on the whole stack would be very beneficial)Experience with Kusto Query Language (KQL)Scripting and automation (PowerShell or Python, Java, or a similar language, can be a beginner to intermediate level).ContainersVulnerability AssessmentAZ-500PowerShellLogic Apps / Azure FunctionsBENEFITS :
Excellent remuneration package based on experience, skills, and performanceBe part of a dynamic international team with a positive and friendly atmosphereGuidance and tools to reach career potential9 AM – 6 PMPrivate health insurance